Mantis Bug Tracker - Forums

You are right but this does not allow me to enforce a second person needed to resolve the ticket.

I need automatic feature (not by human check) to ensure that

The user (usually with developer rights) which has set the status from "assigned" to "fixed"
is a different one than the user which is ...

This would sadly not work, as the idea is that:

- A reporter opens a ticket.
- A developer fixes it.
- The manager assignes it to another developer or back to the reporter to test it
- The reporter or (second) developer) resolves it.

The important parts are that the person removing the bug is ...

The workflow used by the company enforces the following states afer assigned:

fixed => used after develpoer has fixed the issue in the code
to be tested => assigned to another developer/user to check if the fix has been succesful
resolved => assigned to the project manager after test
closed ...