Search found 9 matches

by pbassi
22 Jul 2020, 10:18
Forum: Help
Topic: Upgrading from 1.2.16 to 2.24.1
Replies: 0
Views: 16500

Upgrading from 1.2.16 to 2.24.1

Hi everybody, I am back to my task of trying to migrate Mantis from our current version 1.2.16 to the new version 2.24.1. I copied the old instance on a new server and manged to get it up&running on the new server. Then I followed the instructions to perform an upgrade from an existing instance ...
by pbassi
20 Jan 2020, 14:21
Forum: Help
Topic: Upgrade from Mantis 1.2.16
Replies: 5
Views: 3805

Re: Upgrade from Mantis 1.2.16

Thank you!

we will stop the users the shortest time possible.

Do you know what version of PHP we should re-install in order to be able to run the upgrade?
On the old server we had PHP 5.3.3 and when I started the upgrade I've got the message PHP was too old...

Thanks!
by pbassi
14 Jan 2020, 14:44
Forum: Help
Topic: Upgrade from Mantis 1.2.16
Replies: 5
Views: 3805

Re: Upgrade from Mantis 1.2.16

Thanks for your message.
I cannot upgrade on the old server, because we cannot stop the users :(
by pbassi
10 Jan 2020, 15:42
Forum: Help
Topic: Upgrade from Mantis 1.2.16
Replies: 5
Views: 3805

Upgrade from Mantis 1.2.16

Hi everyone, I am trying to update our current installation of Mantis (1.2.16) to the last release (e.g. 2.23.0). On a new Linux server we installed MySql 8.0.17 PHP 7.2.24 Apache 2.4.6 then we cloned the current Mantis-Version 1.2.16 to the new server and we are now having problems with the PHP Ver...
by pbassi
27 Dec 2016, 16:15
Forum: Help
Topic: Mail notification through cronjob: error
Replies: 1
Views: 2242

Re: Mail notification through cronjob: error

Hi,

I managed to solve the problem. Thanks!

Paolo
by pbassi
20 Dec 2016, 12:51
Forum: Help
Topic: Mail notification through cronjob: error
Replies: 1
Views: 2242

Mail notification through cronjob: error

Hi, I have activated the Mail notification through a job in the Crontab. the Crontab is configured as follows: * * * * * php <mantis path>/scripts/send_emails.php >> <mantis path>/log/send_emails.log when the script is being called the following error occurs: Error: config_inc.php file not found; en...
by pbassi
20 Sep 2016, 09:05
Forum: Help
Topic: Bad performance when creating an issue
Replies: 7
Views: 5911

Re: Bad performance when creating an issue

Thank you atrol,

I'll try to use cronjob and will disable the logging for filters.

Thanks again for your support
Paolo
by pbassi
16 Sep 2016, 12:22
Forum: Help
Topic: Bad performance when creating an issue
Replies: 7
Views: 5911

Re: Bad performance when creating an issue

Hi atrol, thank you for your reply. It looks like disabling the email notification solves the problem... although the email Queue was empty... what could then be the reason behind the Problem? And the Repetition of the lines 15.09.2016 13:05 CEST filtering START NEW FILTER QUERY 15.09.2016 13:05 CES...
by pbassi
15 Sep 2016, 11:37
Forum: Help
Topic: Bad performance when creating an issue
Replies: 7
Views: 5911

Bad performance when creating an issue

Hi, We are working with Mantis v. 1.2.16 and we are having the problem that when the users create/delete a new issue in Mantis they have to wait up to 1 min to get the control back. I've chekced the threads on this but did not find a solution to my Problem. The table mantis_email_table is empty und ...