Search found 154 matches

by mushu
Dec 30, 2019 4:17 pm
Forum: Help
Topic: Unable to update MySQL for 2.23.0 via webpage
Replies: 2
Views: 179

Re: Unable to update MySQL for 2.23.0 via webpage

Okay, so looking into this deeper there might be a bug in the installer code ( /admin/install.php ) because the error is that it tried to do an INSERT into mantis_config_table using a primary key consisting of columns config_id and project_id and user_id with values that are the same as an existing ...
by mushu
Dec 30, 2019 3:31 pm
Forum: Help
Topic: Unable to update MySQL for 2.23.0 via webpage
Replies: 2
Views: 179

Re: Unable to update MySQL for 2.23.0 via webpage

So logged in remotely to the server and running the MySQL Workbench logged in as root, I ran the following two script commands which I think is what the update is trying to do: ALTER TABLE mantis_bug_file_table ADD bugnote_id INTEGER UNSIGNED DEFAULT 0; This one above worked fine with no errors. INS...
by mushu
Dec 30, 2019 3:16 pm
Forum: Help
Topic: Unable to update MySQL for 2.23.0 via webpage
Replies: 2
Views: 179

Unable to update MySQL for 2.23.0 via webpage

Windows Server 2019 MantisBT 2.23.0 Trying to update our Production version of Mantis from 2.22.1 but the final step is to update the database in the /admin/install.php screen since I read there were database changes from previous version. It is unable to connect through the web interface to do the ...
by mushu
Dec 16, 2019 5:38 pm
Forum: Help
Topic: Filter bug in v2.23.0 (was in all previous also)
Replies: 9
Views: 402

Re: Filter bug in v2.23.0 (was in all previous also)

Thanks. Would you consider this a feature request or a valid bug then?
by mushu
Dec 16, 2019 3:18 pm
Forum: Help
Topic: Filter bug in v2.23.0 (was in all previous also)
Replies: 9
Views: 402

Re: Filter bug in v2.23.0 (was in all previous also)

No it doesn't work in simple filters either but we only use the advanced so didn't think to try it in simple. As far as from the very beginning of a fresh install, I create a new directory and copy the new files into it. Then I copy over the config file from the config directory. Finally I copy over...
by mushu
Dec 16, 2019 2:50 pm
Forum: Help
Topic: Filter bug in v2.23.0 (was in all previous also)
Replies: 9
Views: 402

Re: Filter bug in v2.23.0 (was in all previous also)

1. click hamburger menu in upper right screen when in [View Issues] 2. select Advanced Filters (if not already selected) 3. click on either OS or PLATFORM or PS VERSION headings to select a value to sort on 4. they are not populated, only show "Any" and you cannot put a specific value in Most likely...
by mushu
Dec 16, 2019 2:12 pm
Forum: Help
Topic: Filter bug in v2.23.0 (was in all previous also)
Replies: 9
Views: 402

Filter bug in v2.23.0 (was in all previous also)

Clicking the hamburger menu and selecting advance filters does not allow you to filter on the OS or OS version or Platform. It only allows "Any" as a choice and should let you specify. We use the OS version and need to sort bugs based on those fields.
by mushu
Oct 29, 2019 10:35 am
Forum: Help
Topic: mantisbt.org website broken
Replies: 1
Views: 295

mantisbt.org website broken

Sorry for this post here but unable to communicate any other way since I don't know your email addresses. Trying to submit a password change and that screen NEVER resolves, it just sits there forever. I've let it sit there for at least ten minutes so far and nothing. I tried resubmitting again and s...
by mushu
Mar 18, 2019 5:24 pm
Forum: Help
Topic: Wondering the best way to mass-import users
Replies: 34
Views: 4935

Re: Wondering the best way to mass-import users

Hey Cas, does this need to be updated for the new 2.20.0 version of Mantis? I noticed some of the code was changed around user import since 2.18.0...
by mushu
Feb 27, 2019 5:22 pm
Forum: Help
Topic: How to contact a certain plugin author?
Replies: 8
Views: 1489

Re: How to contact a certain plugin author?

Okay, thanks for the link. What I see there is only a huge list of bugs that are being fixed. So I'm wondering where the list of future *enhancements* and *features* is located to take a look. otherwise, are you saying that there are no plans to make Mantis better, just to keep it in maintenance mod...
by mushu
Feb 25, 2019 12:57 pm
Forum: Help
Topic: How to contact a certain plugin author?
Replies: 8
Views: 1489

Re: How to contact a certain plugin author?

Where is the roadmap for future Mantis enhancements kept? Perhaps making output template-driven could be added to it, so that when any developers touch those affected core modules they can make changes with that in mind. It would make adding the feature easier in the future, perhaps moving email out...
by mushu
Feb 13, 2019 2:34 pm
Forum: Help
Topic: How to contact a certain plugin author?
Replies: 8
Views: 1489

Re: How to contact a certain plugin author?

Well atrol, that's okay, however let's face it: the email notices sent to customers are kind of ugly. There's little formatting, notes and information are not in an understandable order, it is extremely difficult to read for ME, let alone a typical non-technical user, and after all these years it ap...
by mushu
Feb 13, 2019 12:05 pm
Forum: Help
Topic: How to contact a certain plugin author?
Replies: 8
Views: 1489

How to contact a certain plugin author?

I want to try the HTMLemail plugin but it crashes my version 2.18.0 of MantisBT. How can I submit a bug or get a new version? There *is* a thread on it and I left a comment but there is no traffic so my comment was not seen. I'm not sure why the plugin doesn't work since it was supposedly updated fo...
by mushu
Feb 05, 2019 12:20 pm
Forum: Help
Topic: Wondering the best way to mass-import users
Replies: 34
Views: 4935

Re: Wondering the best way to mass-import users

Thanks, got it. It was a rather complex set of things that led to the emails not getting processed but now it's fixed. Have a great day!