Search found 364 matches

by mushu
21 Oct 2024, 21:15
Forum: General Discussion
Topic: Enhancement request: fix the "All Projects" dropdown item to top of list
Replies: 1
Views: 8449

Enhancement request: fix the "All Projects" dropdown item to top of list

When selecting the Project that you wish to view tickets from in the top menu bar, under the Search field is the "All Projects" item, which shows you every ticket in your default dashboard view. However, if you scroll that dropdown list to select another project deeper down, in order to go back to ...
by mushu
21 Oct 2024, 21:11
Forum: General Discussion
Topic: Enhancement request: reverse sort order of Status dropdown
Replies: 0
Views: 9672

Enhancement request: reverse sort order of Status dropdown

Under "View Issues", the "Hide Status" item shows a list of all available statuses. When you select one to display the tickets, the text has "And Above" added to the end of the status you selected. That text should say "And Below" in order to match the display of the dropdown form item display. This ...
by mushu
13 Jun 2024, 15:48
Forum: General Discussion
Topic: In the Timeline log why are events out of order?
Replies: 2
Views: 8591

Re: In the Timeline log why are events out of order?

So why not check for note text and update that AND THEN call the routine to update the ticket status afterward? Seems to be pretty straightforward, but of course I haven't looked into the code because this is such a low priority. Just a bit annoying to tell users who ask that it was "just how they ...
by mushu
12 Jun 2024, 22:48
Forum: General Discussion
Topic: In the Timeline log why are events out of order?
Replies: 2
Views: 8591

In the Timeline log why are events out of order?

Mantis 2.26.1 on Windows

I've always wondered this, but why does the Timeline log the events in the wrong order when closing a ticket with a comment? Since the timeline flows UP into infinity (with older events at the bottom and the newest events at the top) when you close out a ticket and add a ...
by mushu
09 May 2024, 15:03
Forum: General Plugin Discussion
Topic: adLogin plugin issues
Replies: 2
Views: 9298

Re: adLogin plugin issues

Thanks, it's now posted.
by mushu
08 May 2024, 22:30
Forum: Help
Topic: inconsistent username treatment
Replies: 7
Views: 5843

Re: inconsistent username treatment

Just for info, I changed the code in manage_user_page.php file to this around line 418 and the usernames worked properly after that. I think that file needs to have the LDAP test added like it is in the user edit page code.

original
<td><?php echo string_display_line( $v_realname ) ?></td ...
by mushu
08 May 2024, 21:50
Forum: Help
Topic: inconsistent username treatment
Replies: 7
Views: 5843

Re: inconsistent username treatment

It seems to be random. One of the developers shows no username in the main manage users screen but in the edit screen it appears just fine.

I believe that the code for those two pages is not the same. In the MANAGE_USER_EDIT_PAGE.PHP code there is a check for if LDAP is being used or not, and if so ...
by mushu
08 May 2024, 21:17
Forum: Help
Topic: tooltip text may be wrong
Replies: 3
Views: 4673

Re: tooltip text may be wrong

Okay, I guess that makes sense. These are all user accounts from *former* employees, since we don't get notified when someone leaves all of these phantom accounts get left in Mantis...thus my other email asking if there is a way to do a mass select & delete of users. There are a couple of pages of ...
by mushu
08 May 2024, 20:52
Forum: Help
Topic: inconsistent username treatment
Replies: 7
Views: 5843

Re: inconsistent username treatment

I just found what looks like an update to the plugin, will try that and see if it clears up these bugs.
by mushu
08 May 2024, 20:32
Forum: Help
Topic: tooltip text may be wrong
Replies: 3
Views: 4673

tooltip text may be wrong

mantis 2.26.1

When I hover the mouse over the warning icon in the Manage Accounts section (see image attachment) it seems to say the opposite thing that it should. I believe it should say "...is NOT associated..." instead because there are no email accounts for those mantis accounts. If this is ...
by mushu
08 May 2024, 20:27
Forum: Help
Topic: how to mass delete users
Replies: 1
Views: 4343

how to mass delete users

mantis 2.26.1

Was expecting there to be checkboxes in the Users management area but I can't see anything like that. i sorted based on one of the columns, and I want to delete the entire page of users, perhaps two pages, that are sorted this way. Would be great to just select a checkbox to selects ...
by mushu
08 May 2024, 20:17
Forum: Help
Topic: inconsistent username treatment
Replies: 7
Views: 5843

Re: inconsistent username treatment

I posted a note for him. I could understand the plugin causing user impersonation issues, but not in displaying account name issues in mantis because displaying the username doesn't involve the act of logging in, and it does show in one screen just not the other, and the plugin does not interfere ...
by mushu
08 May 2024, 20:13
Forum: General Plugin Discussion
Topic: adLogin plugin issues
Replies: 2
Views: 9298

adLogin plugin issues

mantis 2.26.1
adLogin 1.01

@cas hoping you can help. Using the adLogin plugin appears to prevent the Impersonate User button from working and also doesn't show the full username under the Users tab but does show it while directly editing the user. What information do you need to be able to ...
by mushu
08 May 2024, 19:01
Forum: Help
Topic: inconsistent username treatment
Replies: 7
Views: 5843

inconsistent username treatment

mantis 2.26.1 using the LDAP authentication plugin to auto log in.

Under Users tab, click on a letter then a user and in the Edit User section the Real Name field is populated correctly. But in the Users tab if you click on a letter, that same user has an empty Real Name column entry. What can ...
by mushu
08 May 2024, 18:47
Forum: Help
Topic: impersonate does not appear to work
Replies: 1
Views: 3679

impersonate does not appear to work

mantis 2.26.1 using the LDAP authentication plugin to auto log in.

As administrator I try to impersonate a user and when I click the button it takes me back to the main screen but the username dropdown in the upper-right still shows as my account, plus it gives me access to everything I had when i ...