Search found 184 matches

by mushu
30 Oct 2020, 17:43
Forum: EmailReporting
Topic: Where are message header strings stored?
Replies: 3
Views: 1288

Re: Where are message header strings stored?

Thank you! I had added the header "sender" to the Parser.php code and it was working fine, but now I need to add "x-sender" because our mail system removed the "sender" header. Based on if that x-sender is an email from a certain domain, I need to make the "reporte...
by mushu
29 Oct 2020, 21:18
Forum: Help
Topic: how to close a ticket for a reporter ?
Replies: 2
Views: 824

Re: how to close a ticket for a reporter ?

Generally when the developer solves the problem, the developer puts the ticket into Resolved or Closed status. This generates an email to the Reporter telling them the ticket has been closed.
by mushu
29 Oct 2020, 21:16
Forum: EmailReporting
Topic: Where are message header strings stored?
Replies: 3
Views: 1288

Where are message header strings stored?

Mantis 2.24.0 EmailReporting 0.10.1 After a huge email system upgrade our Mantis emails are not working the way they used to. I had added custom code to several of the modules in order to look for an incoming email sender and then grab the email address from the body and use that email as the sender...
by mushu
26 Oct 2020, 20:45
Forum: General Plugin Discussion
Topic: Email output could be much prettier
Replies: 38
Views: 4062

Re: Email output could be much prettier

referrer = /bug_report_page.php

all history = Date Username What Change
2020-10-26 13:41 usr1 New Issue
2020-10-26 13:41 usr1 Status new => assigned
2020-10-26 13:41 usr1 Assigned To => usr1

But of course this is still ignoring errors using the constant above.
by mushu
26 Oct 2020, 19:06
Forum: General Plugin Discussion
Topic: Email output could be much prettier
Replies: 38
Views: 4062

Re: Email output could be much prettier

Got it. DISPLAY_ERROR_NONE

Thanks. Everything seems to be working fine. Made a few changes to the CSS but otherwise I removed all "@" in front of variables since errors are now ignored. Hope that doesn't bite me in the butt.
by mushu
26 Oct 2020, 17:37
Forum: General Plugin Discussion
Topic: Email output could be much prettier
Replies: 38
Views: 4062

Re: Email output could be much prettier

Yeah not able to use it, now entering a new issue gets me this error: SYSTEM NOTICE 'Undefined index: email_due_date' in 'C:\MantisBT2243\core\template_api.php' line 24 Please use the "Back" button in your web browser to return to the previous page. There you can correct whatever problems ...
by mushu
26 Oct 2020, 17:35
Forum: General Plugin Discussion
Topic: Email output could be much prettier
Replies: 38
Views: 4062

Re: Email output could be much prettier

So still getting errors from bad index, so I added "@" in front of those variables to hide the error...although a bad index sounds important to not just ignore lol. $variables['severity'] = get_enum_element( 'severity', $issue_data['email_severity'], auth_get_current_user_id(), @ $issue_da...
by mushu
26 Oct 2020, 17:30
Forum: General Plugin Discussion
Topic: Email output could be much prettier
Replies: 38
Views: 4062

Re: Email output could be much prettier

Yay! It's working now. Okay now that I'm getting the correct output I can start to really test it...will post issues as I find them. Thanks again!
by mushu
26 Oct 2020, 17:12
Forum: General Plugin Discussion
Topic: Email output could be much prettier
Replies: 38
Views: 4062

Re: Email output could be much prettier

Okay. I had changed the config file path from your forward-slashes to my Windows back-slashes, but apparently they have to remain forward slashes in order for Mantis to read the location properly. So that now generates the following error: SYSTEM NOTICE 'Undefined variable: t_private' in 'C:\MantisB...
by mushu
26 Oct 2020, 17:05
Forum: General Plugin Discussion
Topic: Email output could be much prettier
Replies: 38
Views: 4062

Re: Email output could be much prettier

Okay i will clear everything out and start it over again. Will let you know!
by mushu
26 Oct 2020, 16:56
Forum: General Plugin Discussion
Topic: Email output could be much prettier
Replies: 38
Views: 4062

Re: Email output could be much prettier

Yes. I suppose it could be some weird setting in my email client (Outlook 2016) but even if it is not html enabled it should still show proper crlf end-of-lines. Shouldn't it?
by mushu
26 Oct 2020, 16:18
Forum: General Plugin Discussion
Topic: Email output could be much prettier
Replies: 38
Views: 4062

Re: Email output could be much prettier

Where is the equals signs separators stored in the source? I want to put a <br> in front and after each row of equals signs since the crlf is not displaying in the message when it is viewed as HTML in your email program. BTW this is Windows not Linux. Here is an example when i make the reader window...
by mushu
26 Oct 2020, 13:05
Forum: Help
Topic: Links created when using pound sign in notes
Replies: 2
Views: 922

Re: Links created when using pound sign in notes

Perfect! Thank you so much!
by mushu
23 Oct 2020, 17:11
Forum: Help
Topic: Links created when using pound sign in notes
Replies: 2
Views: 922

Links created when using pound sign in notes

MantisBT v2.24.0 When I entered a note asking for feedback on a ticket, I started it like this: #1. I need the first thing #2. I need the next thing etc... When the email got sent out, it contained unwanted links to Mantis tickets using those numbers after the pound sign as ID values. I think the No...
by mushu
10 Oct 2020, 16:15
Forum: General Plugin Discussion
Topic: Email output could be much prettier
Replies: 38
Views: 4062

Re: Email output could be much prettier

Well, how about including just the latest info that changed and triggered the email at least, such as just the newest note or that someone was added as a monitor? I agree that there is no use for huge emails that contain the entire history, but the customer needs to at least see the thing that cause...