Search found 111 matches

by mushu
Oct 17, 2018 2:04 pm
Forum: Help
Topic: bug: when exceed #transactions in time limit
Replies: 0
Views: 15

bug: when exceed #transactions in time limit

Mantis 2.16.0 on Windows Server 2012 R2 When closing a lot of tickets and exceeding the set activity limit per seconds in configuration file you get the following error: APPLICATION ERROR #27 You have reached the allowed activity limit of 15 events within the last 1800 seconds; your action has been ...
by mushu
Sep 14, 2018 6:02 pm
Forum: EmailReporting
Topic: location of configuration data
Replies: 3
Views: 161

Re: location of configuration data

Got it. Thanks. Looks like Base64 encoding...?
by mushu
Sep 14, 2018 4:26 pm
Forum: EmailReporting
Topic: location of configuration data
Replies: 3
Views: 161

location of configuration data

Where is the email reporting settings stored? I need to reverse engineer the email account password after changing our smtp server.
by mushu
Aug 15, 2018 6:02 pm
Forum: General Discussion
Topic: Perhaps Mantis devs can add this to next release?
Replies: 0
Views: 300

Perhaps Mantis devs can add this to next release?

One liner in Javascript for detecting if Internet Explorer is in Compatibility mode: var trident=navigator.userAgent.match(/Trident\/(\d+)/);var msie=navigator.userAgent.match(/MSIE.(\d+)/);if(parseInt(trident[1],10)+4!=parseInt(msie[1],10))document.write("<br>IE in Compatibility mode!"); Would be g...
by mushu
Aug 13, 2018 11:07 am
Forum: Help
Topic: CSS problem in IE 11 using vers 2.15.0
Replies: 15
Views: 1204

Re: CSS problem in IE 11 using vers 2.15.0

Nice catch!
by mushu
Jul 19, 2018 1:28 pm
Forum: Help
Topic: mantis sends RESOLVED email when status changed to TESTING
Replies: 9
Views: 710

Re: mantis sends RESOLVED email when status changed to TESTING

Associated database edits appear to have worked, with one exception: even thought the config screen looks correct, it no longer sends emails when status changes to TESTING (code 75). All other status changes correctly send email. Perhaps there's one more place to make the change from code 85 to 75? ...
by mushu
Jul 18, 2018 1:55 pm
Forum: General Discussion
Topic: Feature Request: configure when Mantis sends resolved emails
Replies: 1
Views: 390

Feature Request: configure when Mantis sends resolved emails

Would like to see a new config screen option to be able to easily edit when the RESOLVED email message is sent. Instead of hardcoding it in the bug_update.php file to send the email when value is greater than a certain status number, it should instead send when the status is in a certain group of va...
by mushu
Jul 17, 2018 3:48 pm
Forum: Help
Topic: mantis sends RESOLVED email when status changed to TESTING
Replies: 9
Views: 710

Re: mantis sends RESOLVED email when status changed to TESTING

Thank you for that info. We have a separate DEV server setup, including a DEV mySQL installation, for testing new Mantis versions prior to pushing into production for just this situation.
by mushu
Jul 17, 2018 1:05 pm
Forum: Help
Topic: mantis sends RESOLVED email when status changed to TESTING
Replies: 9
Views: 710

Re: mantis sends RESOLVED email when status changed to TESTING

So which tables in mySQL would I have to globally change the 85 to a 75 in? We have SQL guys that could do that if it would solve this problem. Then I would change the codes in the Mantis config at the same time and hopefully solve this problem.
by mushu
Jul 16, 2018 3:19 pm
Forum: Help
Topic: mantis sends RESOLVED email when status changed to TESTING
Replies: 9
Views: 710

Re: mantis sends RESOLVED email when status changed to TESTING

Just wondering if someone can tell me which files control this so I can at least start to troubleshoot it. I don't know enough about Mantis to know how it creates and sends emails based on which ticket status.

TIA!
by mushu
Jul 02, 2018 1:22 pm
Forum: Help
Topic: mantis sends RESOLVED email when status changed to TESTING
Replies: 9
Views: 710

Re: mantis sends RESOLVED email when status changed to TESTING

MORE INFO: J:\MantisBT2150\config>type custom_strings_inc.php <?php $s_status_enum_string = '10:new,15:deferred,20:feedback,30:acknowledged,40:confirmed,50:assigned,60:design,70:development,80:resolved,85:testing,90:closed'; $s_design_bug_title = 'Currently in Design'; $s_design_bug_button = 'Put in...
by mushu
Jun 29, 2018 11:37 am
Forum: Help
Topic: mantis sends RESOLVED email when status changed to TESTING
Replies: 9
Views: 710

mantis sends RESOLVED email when status changed to TESTING

Mantis 2.15.0 What could cause the wrong email to be sent? We put a ticket into TESTING status and it sent an email saying RESOLVED. Where should I look, the config files perhaps? Actually, it has BOTH status texts: The following issue has been RESOLVED . ============================================...
by mushu
Jun 14, 2018 4:09 pm
Forum: Help
Topic: Error #26 in Mantis 2.15.0
Replies: 7
Views: 674

Re: Error #26 in Mantis 2.15.0

@atrol I'm just wondering what part of my original screenshot "stack trace" told you which file and line needed to be patched? I don't have much PHP coding knowledge, so I'm hoping you can share some wisdom with me so i can be more self-sufficient for future crashes.
by mushu
Jun 14, 2018 10:10 am
Forum: Help
Topic: CSS problem in IE 11 using vers 2.15.0
Replies: 15
Views: 1204

Re: CSS problem in IE 11 using vers 2.15.0

Okay. I haven't been able to reproduce it on my machine either, but I will have him run system file checker and make sure he's fully patched...otherwise he will have to use Chrome and be done with it. Microsoft makes cr@ppy browsers anyway.