Search found 362 matches

by mushu
13 Jun 2024, 15:48
Forum: General Discussion
Topic: In the Timeline log why are events out of order?
Replies: 2
Views: 53

Re: In the Timeline log why are events out of order?

So why not check for note text and update that AND THEN call the routine to update the ticket status afterward? Seems to be pretty straightforward, but of course I haven't looked into the code because this is such a low priority. Just a bit annoying to tell users who ask that it was "just how t...
by mushu
12 Jun 2024, 22:48
Forum: General Discussion
Topic: In the Timeline log why are events out of order?
Replies: 2
Views: 53

In the Timeline log why are events out of order?

Mantis 2.26.1 on Windows I've always wondered this, but why does the Timeline log the events in the wrong order when closing a ticket with a comment? Since the timeline flows UP into infinity (with older events at the bottom and the newest events at the top) when you close out a ticket and add a com...
by mushu
09 May 2024, 15:03
Forum: General Plugin Discussion
Topic: adLogin plugin issues
Replies: 2
Views: 280

Re: adLogin plugin issues

Thanks, it's now posted.
by mushu
08 May 2024, 22:30
Forum: Help
Topic: inconsistent username treatment
Replies: 7
Views: 707

Re: inconsistent username treatment

Just for info, I changed the code in manage_user_page.php file to this around line 418 and the usernames worked properly after that. I think that file needs to have the LDAP test added like it is in the user edit page code. original <td><?php echo string_display_line( $v_realname ) ?></td> <!-- orig...
by mushu
08 May 2024, 21:50
Forum: Help
Topic: inconsistent username treatment
Replies: 7
Views: 707

Re: inconsistent username treatment

It seems to be random. One of the developers shows no username in the main manage users screen but in the edit screen it appears just fine. I believe that the code for those two pages is not the same. In the MANAGE_USER_EDIT_PAGE.PHP code there is a check for if LDAP is being used or not, and if so ...
by mushu
08 May 2024, 21:17
Forum: Help
Topic: tooltip text may be wrong
Replies: 3
Views: 414

Re: tooltip text may be wrong

Okay, I guess that makes sense. These are all user accounts from *former* employees, since we don't get notified when someone leaves all of these phantom accounts get left in Mantis...thus my other email asking if there is a way to do a mass select & delete of users. There are a couple of pages ...
by mushu
08 May 2024, 20:52
Forum: Help
Topic: inconsistent username treatment
Replies: 7
Views: 707

Re: inconsistent username treatment

I just found what looks like an update to the plugin, will try that and see if it clears up these bugs.
by mushu
08 May 2024, 20:32
Forum: Help
Topic: tooltip text may be wrong
Replies: 3
Views: 414

tooltip text may be wrong

mantis 2.26.1 When I hover the mouse over the warning icon in the Manage Accounts section (see image attachment) it seems to say the opposite thing that it should. I believe it should say "...is NOT associated..." instead because there are no email accounts for those mantis accounts. If th...
by mushu
08 May 2024, 20:27
Forum: Help
Topic: how to mass delete users
Replies: 1
Views: 384

how to mass delete users

mantis 2.26.1 Was expecting there to be checkboxes in the Users management area but I can't see anything like that. i sorted based on one of the columns, and I want to delete the entire page of users, perhaps two pages, that are sorted this way. Would be great to just select a checkbox to selects al...
by mushu
08 May 2024, 20:17
Forum: Help
Topic: inconsistent username treatment
Replies: 7
Views: 707

Re: inconsistent username treatment

I posted a note for him. I could understand the plugin causing user impersonation issues, but not in displaying account name issues in mantis because displaying the username doesn't involve the act of logging in, and it does show in one screen just not the other, and the plugin does not interfere wi...
by mushu
08 May 2024, 20:13
Forum: General Plugin Discussion
Topic: adLogin plugin issues
Replies: 2
Views: 280

adLogin plugin issues

mantis 2.26.1 adLogin 1.01 @cas hoping you can help. Using the adLogin plugin appears to prevent the Impersonate User button from working and also doesn't show the full username under the Users tab but does show it while directly editing the user. What information do you need to be able to troublesh...
by mushu
08 May 2024, 19:01
Forum: Help
Topic: inconsistent username treatment
Replies: 7
Views: 707

inconsistent username treatment

mantis 2.26.1 using the LDAP authentication plugin to auto log in. Under Users tab, click on a letter then a user and in the Edit User section the Real Name field is populated correctly. But in the Users tab if you click on a letter, that same user has an empty Real Name column entry. What can cause...
by mushu
08 May 2024, 18:47
Forum: Help
Topic: impersonate does not appear to work
Replies: 1
Views: 345

impersonate does not appear to work

mantis 2.26.1 using the LDAP authentication plugin to auto log in. As administrator I try to impersonate a user and when I click the button it takes me back to the main screen but the username dropdown in the upper-right still shows as my account, plus it gives me access to everything I had when i w...
by mushu
21 Mar 2024, 21:35
Forum: EmailReporting
Topic: How to add CC: email to incoming message?
Replies: 13
Views: 7729

Re: How to add CC: email to incoming message?

I downloaded EmailReporting 0.10.1. from GitHub. There is not any call of function str_contains in it. Looks like you changed the original source code of the plugin. No. The code came from the author himself, as I showed the version of the plugin above, which is higher than the github version becau...
by mushu
21 Mar 2024, 21:18
Forum: EmailReporting
Topic: How to add CC: email to incoming message?
Replies: 13
Views: 7729

Re: How to add CC: email to incoming message?

Okay so I added this function to the bug_report_mail.php file near the top and it seems to be working without errors now: public function str_contains(string $haystack, string $needle): bool { return strlen($needle) === 0 || strpos($haystack, $needle) !== false; } Any reason to not just keep adding ...