Search found 22 matches

by didds
Sep 18, 2019 6:33 am
Forum: General Discussion
Topic: use dual URLs
Replies: 1
Views: 318

use dual URLs

MantisBT 2.5.0 (URLs masked for obvious reasons) Currently we have a lovely working installation of 2.5.0 accessed from https://mantis.didds.eu. This parameter is set config/config_inc.php: $g_path = "https://mantis.didds.eu/"; We wish to use the same existing installation now with a second URL http...
by didds
Jun 28, 2018 9:45 am
Forum: General Discussion
Topic: Missing "reopen button"
Replies: 7
Views: 1496

Re: Missing "reopen button"

lets put it another way... what config file, or internal admin via the GUI thing, controls the availability of the re-open button / the actions after closing a call?

didds
by didds
Jun 26, 2018 9:08 am
Forum: General Discussion
Topic: Missing "reopen button"
Replies: 7
Views: 1496

Re: Missing "reopen button"

Except that one of our 2.5.0 systems does have this button as expected - and there is nothing obvious in config_inc.php that is any different . So clearly 2.5.0 does support the reopen button but there is some esoteric setting. See my post @ Jun 20, 2018 3:28 pm

ian
by didds
Jun 22, 2018 4:15 am
Forum: General Discussion
Topic: Missing "reopen button"
Replies: 7
Views: 1496

Re: Missing "reopen button"

Yup - the person that looked assures me he looked in the correct project.

So its not connected with that obviously.

cheers

ian
by didds
Jun 21, 2018 7:33 am
Forum: General Discussion
Topic: Missing "reopen button"
Replies: 7
Views: 1496

Re: Missing "reopen button"

It wasn't me that looked there.

As per OP
Our "internal mantis admin" chap has compared the

page "Manage" > "Manage Configuration" > "Workflow Thresholds" row "Reopen an issue"
I am assured by the person that did that he looked correctly.

I'll ask again.
cheers

ian
by didds
Jun 20, 2018 10:28 am
Forum: General Discussion
Topic: Missing "reopen button"
Replies: 7
Views: 1496

Missing "reopen button"

We run three instances of mantisBT 2.5.0 having last year finally upgarded from 1.2.3 (!!!). On the3 old 1.2.3 systems all of them had the "reopen" button available for closed calls - systems O1, O2 and O3 With the new instances (2.5.0) one of them has the reopen button (N1) , but two of them don't ...
by didds
May 16, 2018 10:33 am
Forum: General Discussion
Topic: opening attachments in a new window
Replies: 5
Views: 1583

Re: opening attachments in a new window

Having done some more tests... * a text file gets the option to save or open it (separate dialogue box) * a png file gets opened in the same window * a pdf file gets opened in the same window what is the config_inc.php variable that affects this? It wold make more sense to have all attachments provi...
by didds
May 09, 2018 6:51 am
Forum: General Discussion
Topic: opening attachments in a new window
Replies: 5
Views: 1583

opening attachments in a new window

mantisbt 2.5.0 Apache/2.4.6 CentOS Linux release 7.4.1708 (Core) newly provisioned version of 2.5.0 Image and PDF attachments to a call are opened in the same window if subsequently clicked on, requiring a return to the original call if updates are needed. is there a simple tweak that will permit op...
by didds
Jan 08, 2018 9:06 am
Forum: Help
Topic: logging
Replies: 6
Views: 2265

Re: logging

$g_log_destination = 'file:/tmp/mantisbt.log' Should be $g_log_destination = 'file:/tmp/mantisbt.log'; yup - sorted that just before you posted - but thanks. Ive now got this mbstring error, PHP Fatal error: Call to undefined function mb_internal_encoding() in /var/www/html/core/database_api.php on...
by didds
Jan 08, 2018 8:25 am
Forum: Help
Topic: logging
Replies: 6
Views: 2265

Re: logging

cheers both - no change # ls -l /tmp/mantisbt.log -rwxrwxrwx 1 root root 0 Jan 5 15:17 /tmp/mantisbt.log # ps -ef | grep http root 5841 1 3 13:14 ? 00:00:00 /usr/sbin/httpd -DFOREGROUND apache 5843 5841 0 13:14 ? 00:00:00 /usr/sbin/httpd -DFOREGROUND apache 5844 5841 0 13:14 ? 00:00:00 /usr/sbin/htt...
by didds
Jan 05, 2018 10:38 am
Forum: Help
Topic: logging
Replies: 6
Views: 2265

logging

mantisbt 2.5.0 apache 2.4.6 centos 7 How do I log what is going on in 2.5.0 ? I only want to see what is happening to dry and debug my other issue regarding 32MB up-loads! From this page https://www.mantisbt.org/docs/master/en-US/Admin_Guide/html/admin.config.logging.html in config_inc.php I set $g_...
by didds
Jan 05, 2018 6:36 am
Forum: Help
Topic: 32MB file uploads - how?
Replies: 5
Views: 1734

Re: 32MB file uploads - how?

I only changed some parameters in my.cnf for the DB in case that was an issue. The 2048 was a typo and is indeed 2048M - it needed to be that large to import the DB from its original/previous "home". Its larger than 32MB anyway so should be fine. As you will see above I've also set various parameter...
by didds
Jan 05, 2018 6:16 am
Forum: Help
Topic: 32MB file uploads - how?
Replies: 5
Views: 1734

Re: 32MB file uploads - how?

FTR I've n ow also tried

/etc/php.ini
post_max_size = 35M
upload_max_filesize = 35M

as it was suggested to me that I make these a little larger than the mantis limits to provide some overhead. No difference

ian
by didds
Jan 05, 2018 4:59 am
Forum: Help
Topic: 32MB file uploads - how?
Replies: 5
Views: 1734

32MB file uploads - how?

mantisBT 2.5.0 mariadb/MySQL 5.5.56-MariaDB CentOS Linux release 7.4.1708 I've recently implemented mantisbt 2.5.0 as a replacement for our long standing previous 1.2.3. everything is tickety boo. I then was requested to increase the max upload file size to 8MB - I tweaked the "obvious" parameters a...
by didds
Oct 19, 2017 3:49 am
Forum: General Discussion
Topic: attachments in 2.5.0
Replies: 1
Views: 1554

attachments in 2.5.0

we've recently (this week!) migrated from mantis 1.2.3 to 2.5.0 Under 1.2.3 all attachments were seen at the top of the ticket, together, in one place. This made it easy for some of our more complex purchasing calls to access multiple attachments. In 2.5.0 however it seems attachments are now attach...