Search found 46 matches

by Ancy
Oct 05, 2017 3:37 am
Forum: EmailReporting
Topic: Email Reporting not picking up all the emails in a folder
Replies: 10
Views: 5617

Re: Email Reporting not picking up all the emails in a folde

Yes, it worked . i did like this mantis/plugins/EmailReporting/core/mail_api.php if ( $t_isDeleted === FALSE ) { // Email marked as deleted. Do nothing }
by Ancy
Oct 04, 2017 4:10 am
Forum: EmailReporting
Topic: Email Reporting not picking up all the emails in a folder
Replies: 10
Views: 5617

Re: Email Reporting not picking up all the emails in a folde

Hi Both, As i am not good in this, could you please explain what line has to be added where to import the emails again from the same mailbox folder?
Thanks in advance,
Ancy
by Ancy
Oct 04, 2017 3:48 am
Forum: EmailReporting
Topic: Add more mailbox for Email Reporting Plugin
Replies: 15
Views: 9591

Re: Add more mailbox for Email Reporting Plugin

Yes, it is possible. But your mailbox should be of imap not pop3
by Ancy
Sep 29, 2017 4:10 am
Forum: EmailReporting
Topic: Email reporting 'to' and 'when' details fetch up
Replies: 1
Views: 1613

Email reporting 'to' and 'when' details fetch up

Dear All,

Can anybody please help me to understand how i can fetch the details of 'to' and 'when' from the emails that are fetched in the email reporting?

Thanks,
Ancy
by Ancy
Sep 28, 2017 5:50 am
Forum: General Discussion
Topic: Email reporting - Body of the email , when and to
Replies: 2
Views: 1651

Re: Email reporting - Body of the email , when and to

Though i have removed the entry, the email id is coming over again and again.How can i check whether this email is connected to any of the projects?
by Ancy
Sep 28, 2017 5:41 am
Forum: General Discussion
Topic: Email reporting - Body of the email , when and to
Replies: 2
Views: 1651

Email reporting - Body of the email , when and to

Dear All, Good afternoon. 1)Is there any possibility to remove body of the email from the reporting issues? 2) How can i add ' sent to ' and when 'sent to' from the emails ? 3)Everytime, the mails are stuck when it reachs a particular mail-id .Why it is so? If i remove the entry from the email table...
by Ancy
Sep 20, 2017 8:47 am
Forum: General Discussion
Topic: ACTIVE DIRECTORY LINKING in Mantis 2.5.1
Replies: 1
Views: 2476

ACTIVE DIRECTORY LINKING in Mantis 2.5.1

Dear All, Can anybody help me to understand the lines below $g_login_method = LDAP; $g_ldap_protocol_version = 3; $g_ldap_server = 'ldap://lab-dc-01.Domain.lab:389'; #$g_ldap_port = '389'; $g_ldap_root_dn = 'CN=Users,DC=Domain,DC=lab'; $g_ldap_organisation = 'Domain.lab'; $g_ldap_uid_field= 'sAMAcco...
by Ancy
Sep 20, 2017 6:59 am
Forum: General Discussion
Topic: Problems for send e-mail
Replies: 7
Views: 4543

Re: Problems for send e-mail

belowis mine configuration, you can check with this maybe. # --- Email Configuration --- $g_phpMailer_method = PHPMAILER_METHOD_SMTP; # or PHPMAILER_METHOD_SMTP, PHPMAILER_METHOD_SENDMAIL $g_smtp_host = 'email.hahaha.com'; # used with PHPMAILER_METHOD_SMTP $g_smtp_username = ''; # used with PHPMAILE...
by Ancy
Sep 15, 2017 3:05 am
Forum: EmailReporting
Topic: Email Reporting install error (APPLICATION ERROR #2503)
Replies: 9
Views: 9760

Re: Email Reporting install error (APPLICATION ERROR #2503)

Dear Soul,

I have done above steps ,but this time, page went blank. And emails are sent to queue. Could you please help me?
by Ancy
Sep 11, 2017 4:00 am
Forum: EmailReporting
Topic: Email Reporting install error (APPLICATION ERROR #2503)
Replies: 9
Views: 9760

Re: Email Reporting install error (APPLICATION ERROR #2503)

Dear Both, I am also experiencing the same when i am trying to install the plugin n productive server.Could you please correct me if i am wrong here. 1. Delete the table mantis_plugin_EmailReporting_msgids_table 2.Comment out the line 'plugin_config_set( 'reset_schema', 1 );' And upgrade ? Thanks in...
by Ancy
Sep 01, 2017 3:26 am
Forum: Help
Topic: Autorefresh view issues page
Replies: 1
Views: 1482

Autorefresh view issues page

Is there any possibility to autorefresh the page when any new issues comes?
Is there any possibility to highlight if some note has been added to the note ?
by Ancy
Aug 29, 2017 5:57 am
Forum: EmailReporting
Topic: Can we fetch multiple folders with email plugin?
Replies: 2
Views: 2062

Can we fetch multiple folders with email plugin?

Dear All, I hope this topic finds yoi well :) Can we fetch multiple folders from the same email account using email reporting plugin?if yes, how? Can we fetch emails from 2 folders and put these two under different projects?if yes, how? Can we fetch issues from multiple email accounts? if yes, how? ...
by Ancy
Aug 28, 2017 9:50 am
Forum: EmailReporting
Topic: Email Reporting Plugin Setup HOWTO
Replies: 48
Views: 51871

Re: Email Reporting Plugin Setup HOWTO

Dear Soul,

Now i got operation successful.But i was wondering why i am not able to retrieve any emails from the account? As in, there are no issues created after completing the test.What could it be? And how can i resolve it?
by Ancy
Aug 25, 2017 7:33 am
Forum: Help
Topic: I need to use a custom field to capture the E-mail
Replies: 3
Views: 1879

Re: I need to use a custom field to capture the E-mail

You can add the custom field like this 1) Login with Admin rights 2) Goto Manage-->Manage Custom fields--> type field name and Add 3) Goto 'manage Projects' --> Choose projects--> Goto 'Custom fields' 4) Choose the newly added custom field and choose ' Add This existing Custom Field' Now, when you c...