Mantis Bug Tracker - Forums

STARTTLS has nothing to do with PHP

It more likely that you're not running the most recent version of EmailReporting
Which version of MantisBT are you running?
Which version of EmailReporting are your running?

We're pretty far behind. :oops:

MantisBT Version 1.2.16
Email Reporting 0.8.4

I ...

Make sure IMAP is enabled for the user account in question
Based on the error it would seem that the username and/or password is incorrect
Try SSL, TLS and STARTTLS (STARTTLS both with port 25 and 993)

Best way to test IMAP is to start a mail client and add the Office365 account as an IMAP mailbox ...

Here's the response I am getting from our email configuration test (we use Office 365 for email). I've check that the credentials are correct.

Any suggestions?

Operation NOT successful

Mailbox description: account@ourdomain.com
Mailbox type: IMAP
Mailbox hostname: ssl://outlook.office365.com ...