Search found 9 matches

by Wesley
28 Apr 2018, 15:29
Forum: Customizations
Topic: Control the color of font in a bugnote
Replies: 1
Views: 4105

Control the color of font in a bugnote

Hi everyone, It seems that the out-of-box Mantis BT only supported the following HTML tags as defined in the config_defaults_inc.php file. While we use mantis bt, we feel it would be much more convenient if we could control the font color of some parts in a bugnote. Just wonder if there someone has ...
by Wesley
28 Apr 2018, 04:27
Forum: Help
Topic: mantis BT sends email to invalid email address
Replies: 3
Views: 2593

Re: mantis BT sends email to invalid email address

update: ================== After to going through the history, it turned out that this issue was to due to an email record in the table "mantis_email_table" in the backend MySQL database, which was intended for "John@company.com". Delete this record from this table, and the issue...
by Wesley
28 Apr 2018, 03:49
Forum: Help
Topic: mantis BT sends email to invalid email address
Replies: 3
Views: 2593

Re: mantis BT sends email to invalid email address

Read through all the posts in the forums that might relate to this issue. No luck so far.

Also, dug into the .php files (email.api.php) and went through the email_collect_recipients() function, so far still no luck. maybe i missed something there?

help please!
by Wesley
28 Apr 2018, 03:33
Forum: Help
Topic: mantis BT sends email to invalid email address
Replies: 3
Views: 2593

mantis BT sends email to invalid email address

Signature: ================== CentOS 7.4 (hostname : mantisbt.company.com) PHP 7.1.13 Maintis BT 2.8.0 MariaDB 5.5.56.x ================== What is the issue? ====================== Email notification and email queue functionality were configured properly and they work just fine. Recently, we updated...
by Wesley
16 Jan 2018, 19:37
Forum: Help
Topic: No email notification when a bug note is updated
Replies: 2
Views: 1975

Re: No email notification when a bug note is updated

Hi Atrol, Thanks for the quick reply. It is very helpful to me to look at this issue from a different UX perspective. After going through the bugnote 3380, personally, I like your idea of having a checkbox to give the editor the option to decide if other users associated with this ticket or not shou...
by Wesley
16 Jan 2018, 18:45
Forum: Help
Topic: No email notification when a bug note is updated
Replies: 2
Views: 1975

No email notification when a bug note is updated

Hello, Signature: ================== CentOS 7.4 PHP 7.1.13 Maintis BT 2.8.0 MariaDB 5.56.x ================== With some help from this forum and other references online, I was able to set up the email notification successfully. for example, email notifications go out when a user reports a new bugnot...
by Wesley
19 Dec 2017, 13:29
Forum: Help
Topic: How do I get my salt code: Please tell me exactly
Replies: 4
Views: 4651

Re: How do I get my salt code: Please tell me exactly

Hi Here are my experiences. Follow the instruction on this page. https://www.mantisbt.org/docs/master-1.2.x/en/administration_guide/admin.install.new.html After you click the "install/update" button at the bottom on http://yoursite/mantisbt/admin/install.php, you should be able to see the ...
by Wesley
15 Dec 2017, 22:16
Forum: Help
Topic: Application error # 400 Database connection failed.
Replies: 2
Views: 5193

Re: Application error # 400 Database connection failed.

A few updates: ================== 1. I re-installed mantisBT on a fresh clean VM (Centos 7.4, Apache 2.4, MantisBT 2.8.0, PHP7.1.12), which is the same as the staging server. This time, I installed Mysql 5.5.56 on the same server as the Apache web server, which MantisBT sites on. By using "root...
by Wesley
15 Dec 2017, 04:21
Forum: Help
Topic: Application error # 400 Database connection failed.
Replies: 2
Views: 5193

Application error # 400 Database connection failed.

Working on a project to introduce the usage of MantisBT into my company. System specifications: ====================== System: Staging server: Centos7 + Apache 2.4.6+ mantis 2.8.1 + MariaDB 10.2.11 Production server: exactly the same as the staging server Issue Description: ======================== ...