I have a support email ID. i want to convert my support emails to tickets.
please let me know how do i achieve this
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hi , in Report issue page, we have Reproducibility, Severity, Priority etc., how do we modify and add new entries in to this. Attached the report issue screen for reference after adding these , if i have to make them a dropdown combo box?, text box? or just a list. is there a possibility to select t...
- Mar 21, 2018 3:51 am
- Forum: General Discussion
- Topic: bug repoting from client
- Replies: 8
- Views: 1195
hi Atrol, thank you for your reply. let me explain the scenario. Matis is used as internal bug tracking system. i want to give access to a page (may be i create a project) exclusively to a particular client to report an issue. just by sending an email to say firstname.lastname@example.org. and as a support to ...