Search found 10 matches

by Neutel
Jun 21, 2018 2:42 am
Forum: EmailReporting
Topic: Email Reporting doesn't work
Replies: 15
Views: 3991

Re: Email Reporting doesn't work

Sorry, i have another problem. I need to use email reporting of mantis with a microsoft exchange mail. I don't know if I can configure email reporting in mantis immediately or I have to set the imap in my email account . I tried to configure imap in my exchange mail. I followed the same operations t...
by Neutel
Jun 14, 2018 8:54 am
Forum: EmailReporting
Topic: Email Reporting doesn't work
Replies: 15
Views: 3991

Re: Email Reporting doesn't work

Now email reporting is working , the emails of the clients arrives on the main mail account and they are automatically uploaded on the view bugs form of mantisbt. Thanks a lot for your advice ,time and patience !
by Neutel
Jun 14, 2018 2:37 am
Forum: EmailReporting
Topic: Email Reporting doesn't work
Replies: 15
Views: 3991

Re: Email Reporting doesn't work

I tried to change the task scheduler and in this way(task scheduler correct.png) the computer say it work correctly but
I have yet to try if the reporting of bugs is automatic now in mantis
by Neutel
Jun 14, 2018 1:55 am
Forum: EmailReporting
Topic: Email Reporting doesn't work
Replies: 15
Views: 3991

Re: Email Reporting doesn't work

When I run the correct script(sorry for .php) in the command line i have this (cmd.png) In the task scheduler i run C:\Bitnami\mantis-2.14.0-0\php\php.exe whith the script C:\Bitnami\mantis-2.14.0-0\apps\mantis\htdocs\plugins\EmailReporting\scripts\bug_report_mail.php as argument (task scheduler.png)
by Neutel
Jun 13, 2018 4:16 am
Forum: EmailReporting
Topic: Email Reporting doesn't work
Replies: 15
Views: 3991

Re: Email Reporting doesn't work

Yeah i configure it . I have posted three attachments that represent my situation . I set the task scheduler but the adding of email as bug on mantis is still manual and not automatic. I don't understand why it doesn't work. Should I run the php script from browser using a xampp server? In this case...
by Neutel
Jun 12, 2018 5:15 am
Forum: EmailReporting
Topic: Email Reporting doesn't work
Replies: 15
Views: 3991

Re: Email Reporting doesn't work

I tried this but it doesn't work
by Neutel
Jun 12, 2018 4:28 am
Forum: EmailReporting
Topic: Email Reporting doesn't work
Replies: 15
Views: 3991

Re: Email Reporting doesn't work

Perhaps i have understand , i need to create a task scheduler job using windows that run the script bug_report_mail.php for example every 5 minutes .
Is it correct?
by Neutel
Jun 12, 2018 3:28 am
Forum: EmailReporting
Topic: Email Reporting doesn't work
Replies: 15
Views: 3991

Re: Email Reporting doesn't work

Ok all is setup correctly but i see client's email as bug only after i manually select "complete the test" of the main mailbox (where mail should arrive) . When i do this all the mail received are saved in the same time as bug in mantis . So i need something that control the mailbox every X minutes ...
by Neutel
Jun 11, 2018 3:23 pm
Forum: EmailReporting
Topic: Email Reporting doesn't work
Replies: 15
Views: 3991

Re: Email Reporting doesn't work

I read this documentation but i don't understand what i should do on Manege Configuration>Configuration report>Database Configuration . In the mantis installation folder i have to change something? Sometimes in the mailbox settings in mantis i have this error : Location: Attempt login [pear_error: m...
by Neutel
Jun 11, 2018 10:08 am
Forum: EmailReporting
Topic: Email Reporting doesn't work
Replies: 15
Views: 3991

Email Reporting doesn't work

Hi i have a problem with the email reporting plugin , i have configured all but it doesn't work : i don't see any reported issue . We are a company that has the necessity to save automatically bugs of clients from outlook email to mantisbt I set correctly the mailbox setting of the account in whitch...