Search found 10 matches
- 21 Jun 2018, 07:42
- Forum: EmailReporting
- Topic: Email Reporting doesn't work
- Replies: 15
- Views: 17066
Re: Email Reporting doesn't work
Sorry, i have another problem. I need to use email reporting of mantis with a microsoft exchange mail. I don't know if I can configure email reporting in mantis immediately or I have to set the imap in my email account . I tried to configure imap in my exchange mail. I followed the same operations t...
- 14 Jun 2018, 13:54
- Forum: EmailReporting
- Topic: Email Reporting doesn't work
- Replies: 15
- Views: 17066
Re: Email Reporting doesn't work
Now email reporting is working , the emails of the clients arrives on the main mail account and they are automatically uploaded on the view bugs form of mantisbt. Thanks a lot for your advice ,time and patience !
- 14 Jun 2018, 07:37
- Forum: EmailReporting
- Topic: Email Reporting doesn't work
- Replies: 15
- Views: 17066
Re: Email Reporting doesn't work
I tried to change the task scheduler and in this way(task scheduler correct.png) the computer say it work correctly but
I have yet to try if the reporting of bugs is automatic now in mantis
I have yet to try if the reporting of bugs is automatic now in mantis
- 14 Jun 2018, 06:55
- Forum: EmailReporting
- Topic: Email Reporting doesn't work
- Replies: 15
- Views: 17066
Re: Email Reporting doesn't work
When I run the correct script(sorry for .php) in the command line i have this (cmd.png) In the task scheduler i run C:\Bitnami\mantis-2.14.0-0\php\php.exe whith the script C:\Bitnami\mantis-2.14.0-0\apps\mantis\htdocs\plugins\EmailReporting\scripts\bug_report_mail.php as argument (task scheduler.png)
- 13 Jun 2018, 09:16
- Forum: EmailReporting
- Topic: Email Reporting doesn't work
- Replies: 15
- Views: 17066
Re: Email Reporting doesn't work
Yeah i configure it . I have posted three attachments that represent my situation . I set the task scheduler but the adding of email as bug on mantis is still manual and not automatic. I don't understand why it doesn't work. Should I run the php script from browser using a xampp server? In this case...
- 12 Jun 2018, 10:15
- Forum: EmailReporting
- Topic: Email Reporting doesn't work
- Replies: 15
- Views: 17066
Re: Email Reporting doesn't work
I tried this but it doesn't work
- 12 Jun 2018, 09:28
- Forum: EmailReporting
- Topic: Email Reporting doesn't work
- Replies: 15
- Views: 17066
Re: Email Reporting doesn't work
Perhaps i have understand , i need to create a task scheduler job using windows that run the script bug_report_mail.php for example every 5 minutes .
Is it correct?
Is it correct?
- 12 Jun 2018, 08:28
- Forum: EmailReporting
- Topic: Email Reporting doesn't work
- Replies: 15
- Views: 17066
Re: Email Reporting doesn't work
Ok all is setup correctly but i see client's email as bug only after i manually select "complete the test" of the main mailbox (where mail should arrive) . When i do this all the mail received are saved in the same time as bug in mantis . So i need something that control the mailbox every ...
- 11 Jun 2018, 20:23
- Forum: EmailReporting
- Topic: Email Reporting doesn't work
- Replies: 15
- Views: 17066
Re: Email Reporting doesn't work
I read this documentation but i don't understand what i should do on Manege Configuration>Configuration report>Database Configuration . In the mantis installation folder i have to change something? Sometimes in the mailbox settings in mantis i have this error : Location: Attempt login [pear_error: m...
- 11 Jun 2018, 15:08
- Forum: EmailReporting
- Topic: Email Reporting doesn't work
- Replies: 15
- Views: 17066
Email Reporting doesn't work
Hi i have a problem with the email reporting plugin , i have configured all but it doesn't work : i don't see any reported issue . We are a company that has the necessity to save automatically bugs of clients from outlook email to mantisbt I set correctly the mailbox setting of the account in whitch...