Search found 11 matches
- 26 Jun 2018, 08:58
- Forum: General Discussion
- Topic: no one can repoen an issue
- Replies: 10
- Views: 7192
Re: no one can repoen an issue
thank you very much for you time. We will give it a try and let you know!
- 21 Jun 2018, 11:51
- Forum: General Discussion
- Topic: Reporter cannot close issue for specific projects
- Replies: 8
- Views: 6541
Re: Reporter cannot close issue for specific projects
I believe I found the reason this happens! if you try to close an issue and enter a comment then it says "access denied". If you do not enter a comment then it allows you to close it.
- 21 Jun 2018, 11:49
- Forum: General Discussion
- Topic: no one can repoen an issue
- Replies: 10
- Views: 7192
Re: no one can repoen an issue
I believe I found the reason this happens! if you try to reopen an issue and enter a comment then it says "access denied". If you do not enter a comment then it allows you to reopen it.
- 15 Jun 2018, 13:20
- Forum: General Discussion
- Topic: no one can repoen an issue
- Replies: 10
- Views: 7192
Re: no one can repoen an issue
private
- 15 Jun 2018, 12:10
- Forum: General Discussion
- Topic: Reporter cannot close issue for specific projects
- Replies: 8
- Views: 6541
- 14 Jun 2018, 11:41
- Forum: General Discussion
- Topic: no one can repoen an issue
- Replies: 10
- Views: 7192
Re: no one can repoen an issue
The screenshot was from the specific project.
The behavior is the same though for all projects.
The behavior is the same though for all projects.
- 14 Jun 2018, 08:34
- Forum: General Discussion
- Topic: no one can repoen an issue
- Replies: 10
- Views: 7192
Re: no one can repoen an issue
I apologize. It seems that only reporters are not able to reopen an issue.
Our version is 2.14.0
We did not change any source of Mantis and no plug ins were added.
Our version is 2.14.0
We did not change any source of Mantis and no plug ins were added.
- 13 Jun 2018, 13:22
- Forum: General Discussion
- Topic: Reporter cannot close issue for specific projects
- Replies: 8
- Views: 6541
Re: Reporter cannot close issue for specific projects
In our case, not even the user who opened the specific issue can close it.
- 13 Jun 2018, 11:08
- Forum: General Discussion
- Topic: Reporter cannot close issue for specific projects
- Replies: 8
- Views: 6541
Re: Reporter cannot close issue for specific projects
Thank you for your reply.
It is already checked (see attachment) but still doesn't work
It is already checked (see attachment) but still doesn't work
- 13 Jun 2018, 11:05
- Forum: General Discussion
- Topic: no one can repoen an issue
- Replies: 10
- Views: 7192
no one can repoen an issue
For some reason no user is allowed to reopen an issue.They get a message saying "access denied". I believe our settings are correct (see attachment)
- 13 Jun 2018, 09:57
- Forum: General Discussion
- Topic: Reporter cannot close issue for specific projects
- Replies: 8
- Views: 6541
Reporter cannot close issue for specific projects
Our reporters cannot close issues. This is the case only for specific projects. Does anyone have an idea as to why?