Search found 4 matches

by chnbcln
Jan 09, 2019 9:19 pm
Forum: General Plugin Discussion
Topic: Custom Field: Reopen Counter
Replies: 4
Views: 1499

Re: Custom Field: Reopen Counter

Good day, yes. But the thing is i need the total reopen status per ticket for our team's report. Is there any way to have a custom field that query it to get the total reopen count per ticket so I can add it to the excel report?
by chnbcln
Jan 08, 2019 8:58 pm
Forum: General Plugin Discussion
Topic: Custom Field: Reopen Counter
Replies: 4
Views: 1499

Custom Field: Reopen Counter

Good Day!

I just want to ask for your help if there's anyway to create a custom field to count how many times that the ticket has been reopen. I just need it for my reports.

Thank you in advance for your kind assistance.
by chnbcln
Oct 04, 2018 5:03 am
Forum: General Discussion
Topic: Email Notification Authentication Failure
Replies: 2
Views: 1090

Re: Email Notification Authentication Failure

After changing the debug_email into a real email, i got the following error.
email_send() ERROR: Message could not be sent - SMTP Error: Could not authenticate.
by chnbcln
Oct 04, 2018 3:14 am
Forum: General Discussion
Topic: Email Notification Authentication Failure
Replies: 2
Views: 1090

Email Notification Authentication Failure

I'm new to Mantis and your help will be highly appreciated. I'm currently having a problem with configuring the Email Notification of Mantisbt(Version 2.15.0). Here's my current config_inc: <?php $g_hostname = 'localhost'; $g_db_type = 'mysqli'; $g_database_name = 'bugtracker'; $g_db_username = 'roo...