Search found 13 matches

by merwyn
Jun 19, 2019 3:01 am
Forum: Customizations
Topic: Email config for godaddy
Replies: 0
Views: 321

Email config for godaddy

Can anyone help with the smtp config to host on godaddy.
I am unable to send mails.
by merwyn
Dec 14, 2018 1:44 am
Forum: EmailReporting
Topic: email variable
Replies: 1
Views: 438

email variable

Hey everyone,
I want to know the variable and its location that gets the email address from the user who send the mail.

This email should then be added to the monitoring list. So that variable has to be assigned in the cc list.
Can anyone help me do this?
by merwyn
Dec 07, 2018 1:24 am
Forum: EmailReporting
Topic: repeated notes in issues
Replies: 5
Views: 690

Re: repeated notes in issues

If the second one is enabled, it again reads all the mails and attaches them correspondingly in notes to the issues created at first
by merwyn
Dec 07, 2018 12:55 am
Forum: EmailReporting
Topic: repeated notes in issues
Replies: 5
Views: 690

Re: repeated notes in issues

If i disable the second one, then all the emails are being treated as new issues and new issues are being created. What do i do?
by merwyn
Dec 06, 2018 5:37 am
Forum: EmailReporting
Topic: repeated notes in issues
Replies: 5
Views: 690

Re: repeated notes in issues

Ok. so this is happening only with outlook but not with gmail
by merwyn
Dec 06, 2018 5:26 am
Forum: EmailReporting
Topic: repeated notes in issues
Replies: 5
Views: 690

repeated notes in issues

Hi,
I have implemented emailreporting but everytime the script runs, the email contents are added as notes in the issue.
If the script runs twice, the same content come as 2 notes.
by merwyn
Dec 01, 2018 2:55 am
Forum: Customizations
Topic: Custom status and workflow
Replies: 2
Views: 832

Re: Custom status and workflow

If u get a solution, please post it here. Thanks
by merwyn
Nov 30, 2018 2:47 am
Forum: Customizations
Topic: remove 'change status to' and 'assign to' button
Replies: 0
Views: 558

remove 'change status to' and 'assign to' button

Hi, I need to remove "change to" and "assign to" button on view.php page. There should only be edit,monitor,stick,clone,close,move,delete button.
Which code do i change in order to do that?
by merwyn
Nov 22, 2018 5:25 am
Forum: Customizations
Topic: Need to make Notes field compulsory
Replies: 1
Views: 616

Re: Need to make Notes field compulsory

Its done now. Thanks
by merwyn
Nov 20, 2018 4:58 am
Forum: Customizations
Topic: need the code for add note button on view.php page
Replies: 5
Views: 1015

Re: need the code for add note button on view.php page

In which code is it being checked if the note field is blank or not?
by merwyn
Nov 20, 2018 4:16 am
Forum: Customizations
Topic: need the code for add note button on view.php page
Replies: 5
Views: 1015

Re: need the code for add note button on view.php page

Ok. but i need the code of it.
After u click the add note button, it verifies if the note field has been added or not.
I want that code.
by merwyn
Nov 20, 2018 2:38 am
Forum: Customizations
Topic: need the code for add note button on view.php page
Replies: 5
Views: 1015

need the code for add note button on view.php page

Hi,
Where is the code for the add note button located in the mantis folder.
Need to replicate it for the update page as well.
any help would be appreciated
by merwyn
Nov 16, 2018 7:59 am
Forum: Customizations
Topic: Need to make Notes field compulsory
Replies: 1
Views: 616

Need to make Notes field compulsory

Hi,
I need to make note field mandatory.
Whenever status is changed, the user has to enter a note. Can anyone help me?