Search found 13 matches

by merwyn
19 Jun 2019, 08:01
Forum: Customizations
Topic: Email config for godaddy
Replies: 0
Views: 2873

Email config for godaddy

Can anyone help with the smtp config to host on godaddy.
I am unable to send mails.
by merwyn
14 Dec 2018, 06:44
Forum: EmailReporting
Topic: email variable
Replies: 1
Views: 2700

email variable

Hey everyone,
I want to know the variable and its location that gets the email address from the user who send the mail.

This email should then be added to the monitoring list. So that variable has to be assigned in the cc list.
Can anyone help me do this?
by merwyn
07 Dec 2018, 06:24
Forum: EmailReporting
Topic: repeated notes in issues
Replies: 5
Views: 3997

Re: repeated notes in issues

If the second one is enabled, it again reads all the mails and attaches them correspondingly in notes to the issues created at first
by merwyn
07 Dec 2018, 05:55
Forum: EmailReporting
Topic: repeated notes in issues
Replies: 5
Views: 3997

Re: repeated notes in issues

If i disable the second one, then all the emails are being treated as new issues and new issues are being created. What do i do?
by merwyn
06 Dec 2018, 10:37
Forum: EmailReporting
Topic: repeated notes in issues
Replies: 5
Views: 3997

Re: repeated notes in issues

Ok. so this is happening only with outlook but not with gmail
by merwyn
06 Dec 2018, 10:26
Forum: EmailReporting
Topic: repeated notes in issues
Replies: 5
Views: 3997

repeated notes in issues

Hi,
I have implemented emailreporting but everytime the script runs, the email contents are added as notes in the issue.
If the script runs twice, the same content come as 2 notes.
by merwyn
01 Dec 2018, 07:55
Forum: Customizations
Topic: Custom status and workflow
Replies: 2
Views: 3053

Re: Custom status and workflow

If u get a solution, please post it here. Thanks
by merwyn
30 Nov 2018, 07:47
Forum: Customizations
Topic: remove 'change status to' and 'assign to' button
Replies: 0
Views: 1705

remove 'change status to' and 'assign to' button

Hi, I need to remove "change to" and "assign to" button on view.php page. There should only be edit,monitor,stick,clone,close,move,delete button.
Which code do i change in order to do that?
by merwyn
22 Nov 2018, 10:25
Forum: Customizations
Topic: Need to make Notes field compulsory
Replies: 1
Views: 1689

Re: Need to make Notes field compulsory

Its done now. Thanks
by merwyn
20 Nov 2018, 09:58
Forum: Customizations
Topic: need the code for add note button on view.php page
Replies: 5
Views: 2959

Re: need the code for add note button on view.php page

In which code is it being checked if the note field is blank or not?
by merwyn
20 Nov 2018, 09:16
Forum: Customizations
Topic: need the code for add note button on view.php page
Replies: 5
Views: 2959

Re: need the code for add note button on view.php page

Ok. but i need the code of it.
After u click the add note button, it verifies if the note field has been added or not.
I want that code.
by merwyn
20 Nov 2018, 07:38
Forum: Customizations
Topic: need the code for add note button on view.php page
Replies: 5
Views: 2959

need the code for add note button on view.php page

Hi,
Where is the code for the add note button located in the mantis folder.
Need to replicate it for the update page as well.
any help would be appreciated
by merwyn
16 Nov 2018, 12:59
Forum: Customizations
Topic: Need to make Notes field compulsory
Replies: 1
Views: 1689

Need to make Notes field compulsory

Hi,
I need to make note field mandatory.
Whenever status is changed, the user has to enter a note. Can anyone help me?