Mantis Bug Tracker - Forums

I have Mantis hosted on my web site which was installed via Softaculous. I have been on version 2.25.7 for some time. I would like to upgrade to a newer version, but my last two attempts failed, including an attempt to upgrade to 2.28.1 today. The error I got when trying to access Mantis after I ...

Yes, that's the error I was getting. I don't know how long it takes before Softaculous will offer a new version of an application once it's been released. Currently it only offers to install 2.26.0. I will wait until it lets me choose 2.26.1 before I try again.

I found a Restore function in Softaculous that successfully restored Mantis to the previous version (which was 2.25.7). However, I had to do a couple things to fix up the installation after the restore. For one it left the admin folder named adminBK#### , which I had to rename back to admin . I also ...

I was poking around in Mantis' files and found another clue in a file named error_log in the admin folder, which contained the message:
[14-Mar-2024 13:55:40 UTC] PHP Parse error: syntax error, unexpected variable "$g_db_username" in /home2/krahe/public_html/mantis/config/config_inc.php on line 40 ...

I installed Mantis on my web site a few years ago using Softaculous and have updated it through that tool several times with no significant issues. However, today I tried to update to the current version (2.26.0) and get the error "POSSIBLE PROBLEM Bad config_inc.php?" for the "Config File Exists ...

My hosting service's technical support found a configuration problem with the .htaccess file on my site, which was causing issues with PHP. They fixed it, which let Mantis start working again.

I recently upgraded to 2.25.7 using Softaculous from an earlier version. I can't remember the version I upgraded from, but it wasn't that old, maybe 2.25.2 or 2.25.3. Anyway, after upgrading, Mantis is broken. Whenever I access the page, "<domain>/mantis/login_page.php", all that comes up is a blank ...

When I select a PHP version other than the native/default (currently 5.6), it lets me choose the extensions that are enabled. I tried selecting 5.6 explicitly, which let me select the fileinfo extension. Then I used another cpanel function called MultiPHP Manager and selected 5.6 for my domain and ...

As I cannot at the moment access my site via a command shell (I would probably have to request access to such from my hosting service), let's say that you're correct - that said extension is not installed. What could I do to correct that? (btw, I checked in cpanel and it says the current version of ...

I installed Mantis 2.1.0 some time ago using my hosting service's tools (Softaculous on cphosting.com). Today I used those same tools to upgrade it to the latest version, which is 2.21.0. The upgrade seemed to proceed without error, but since the update was applied I can no longer access existing ...