Search found 5 matches

by antonio.cardinale
23 Apr 2021, 14:50
Forum: Help
Topic: Time calculation on tickets
Replies: 12
Views: 6549

Re: Time calculation on tickets

ooook, thank you so much
by antonio.cardinale
23 Apr 2021, 13:18
Forum: Help
Topic: Time calculation on tickets
Replies: 12
Views: 6549

Re: Time calculation on tickets

Ok, I'll try to be more clear :) We (my company) are trying to certificate for quality (ISO27001) and we need a lot of documentation. One of these is about our tshoot on our customers service requests on Mantis. What we need exactly is to export the time spent in tshoot every single request and prin...
by antonio.cardinale
23 Apr 2021, 12:50
Forum: Help
Topic: Time calculation on tickets
Replies: 12
Views: 6549

Re: Time calculation on tickets

eheheh thank you, and I know it.
Hope there is a way to download a report whit the bug history at this point, but with all reports, or in a certain time range.
by antonio.cardinale
22 Apr 2021, 08:07
Forum: Help
Topic: Time calculation on tickets
Replies: 12
Views: 6549

Time calculation on tickets

Hi all guys,

I need to create some export, and I see that I can download CSV files.
But there is a way to have the time spent on a single ticket (from open to solved)?
If you need more info let me know
Thanks
by antonio.cardinale
10 Jul 2019, 13:59
Forum: Help
Topic: Info about double installation
Replies: 1
Views: 1486

Info about double installation

Hi all I'm new here, I'm Antonio and I'm using Mantis BT since Avril 2019. We have a lot of customers and we need to install and customize another Mantis BT on the same server. Could I install two Mantis BT with two different DB on the same server? And if Yes, how I can do it? At the moment the vers...