Search found 5 matches
- 23 Apr 2021, 14:50
- Forum: Help
- Topic: Time calculation on tickets
- Replies: 12
- Views: 6603
Re: Time calculation on tickets
ooook, thank you so much
- 23 Apr 2021, 13:18
- Forum: Help
- Topic: Time calculation on tickets
- Replies: 12
- Views: 6603
Re: Time calculation on tickets
Ok, I'll try to be more clear :) We (my company) are trying to certificate for quality (ISO27001) and we need a lot of documentation. One of these is about our tshoot on our customers service requests on Mantis. What we need exactly is to export the time spent in tshoot every single request and prin...
- 23 Apr 2021, 12:50
- Forum: Help
- Topic: Time calculation on tickets
- Replies: 12
- Views: 6603
Re: Time calculation on tickets
eheheh thank you, and I know it.
Hope there is a way to download a report whit the bug history at this point, but with all reports, or in a certain time range.
Hope there is a way to download a report whit the bug history at this point, but with all reports, or in a certain time range.
- 22 Apr 2021, 08:07
- Forum: Help
- Topic: Time calculation on tickets
- Replies: 12
- Views: 6603
Time calculation on tickets
Hi all guys,
I need to create some export, and I see that I can download CSV files.
But there is a way to have the time spent on a single ticket (from open to solved)?
If you need more info let me know
Thanks
I need to create some export, and I see that I can download CSV files.
But there is a way to have the time spent on a single ticket (from open to solved)?
If you need more info let me know
Thanks
- 10 Jul 2019, 13:59
- Forum: Help
- Topic: Info about double installation
- Replies: 1
- Views: 1504
Info about double installation
Hi all I'm new here, I'm Antonio and I'm using Mantis BT since Avril 2019. We have a lot of customers and we need to install and customize another Mantis BT on the same server. Could I install two Mantis BT with two different DB on the same server? And if Yes, how I can do it? At the moment the vers...