Search found 18 matches

by gurksallad
19 Oct 2023, 17:20
Forum: Help
Topic: How to delete multiple attachments at once?
Replies: 4
Views: 13768

How to delete multiple attachments at once?

We use EmailReporting plugin, which is great. Also, the attachment ability in MantisBT is great, except for one thing: attachments can only be deleted one by one, with confirmation and reloading pages between each delete. For one delete it's fine, but for more, not much. Today we had a user that mai...
by gurksallad
28 Aug 2023, 09:10
Forum: General Discussion
Topic: Is it possible to add extra visibility for "immediate" priority?
Replies: 2
Views: 45287

Re: Is it possible to add extra visibility for "immediate" priority?

Great tip. That forced me to learn how to create a Mantis plugin, so I just did :D

Most likely noone else will need this functionality, but in case someone does it can be found on Github.
by gurksallad
23 Aug 2023, 11:40
Forum: General Discussion
Topic: Is it possible to add extra visibility for "immediate" priority?
Replies: 2
Views: 45287

Is it possible to add extra visibility for "immediate" priority?

In the "all bugs page", tickets added with Immediate priority can be seen with an exclamation mark within a rectangle, but when looking on that particular ticket it only says "Immediate" without any particular modification. Is it possible to make the "Immediate" (and on...
by gurksallad
30 May 2023, 08:04
Forum: EmailReporting
Topic: More entries in mail_strip_signature_delim
Replies: 1
Views: 17737

More entries in mail_strip_signature_delim

According to the manual for mail_strip_signature_delim there can only be one entry. We use "-- " (dash dash space) and it works. However, many mails are sent from mobile and they have all kind of different signatures other than "-- ", like "Sent from my Samsung", "...
by gurksallad
30 May 2023, 07:58
Forum: EmailReporting
Topic: EmailReporting sets closed issues to Assigned no matter what we do
Replies: 4
Views: 37193

Re: EmailReporting sets closed issues to Assigned no matter what we do

Update: changing the setting to "Feedback" solved the problem.
by gurksallad
30 May 2023, 07:55
Forum: General Discussion
Topic: GUI for Markdown
Replies: 3
Views: 75695

GUI for Markdown

Hi We use the MantisBT Formatting-plugin to enable markdown and this works well. However, some of the users are having a hard time remembering all the tags and shortcuts, despite having printed a "cheat sheet" for use. Question: is there any sort of a gui / toolbar that adds markdown tags?...
by gurksallad
18 Feb 2023, 08:24
Forum: EmailReporting
Topic: EmailReporting sets closed issues to Assigned no matter what we do
Replies: 4
Views: 37193

Re: EmailReporting sets closed issues to Assigned no matter what we do

Our setting is standard: $g_bug_resolved_status_threshold = RESOLVED; Now I double-checked the settings for Workflow transitions, and found that the setting "Status to which reopened issues are set" is sett to "Assigned". I changed it to "Feedback" and will see what hap...
by gurksallad
17 Feb 2023, 08:17
Forum: EmailReporting
Topic: EmailReporting sets closed issues to Assigned no matter what we do
Replies: 4
Views: 37193

EmailReporting sets closed issues to Assigned no matter what we do

We have been trying to solve this particular issues for over a year now but it is still not working. I will try to explain the issue. When a ticket is set to statuses New (noone has started on it), Assigned (someone is working on it) or Feedback (job is done, get feedback from end user), and there i...
by gurksallad
02 Nov 2022, 16:44
Forum: General Discussion
Topic: Access denied
Replies: 5
Views: 5056

Re: Access denied

After reverting back to PHP 7.4, we still get access denied. Argh.
by gurksallad
02 Nov 2022, 10:16
Forum: General Discussion
Topic: Access denied
Replies: 5
Views: 5056

Re: Access denied

I added this:
$g_display_errors = DISPLAY_ERROR_HALT;
$g_show_detailed_errors = ON;
$g_log_destination = 'page';
$g_log_level = LOG_ALL;
But I get no info whatsoever about what's happening :(
by gurksallad
02 Nov 2022, 10:02
Forum: General Discussion
Topic: Access denied
Replies: 5
Views: 5056

Access denied

We have used Mantis 2.22.1 for several years, but all of a sudden - starting today - I get a lot of "Access denied" when altering some tickets (like editing values in custom fields, changing priority, etc). For this particular ticket, if I got to "Edit" and change Status to "...
by gurksallad
02 Aug 2022, 15:04
Forum: Customizations
Topic: How to change the category layout?
Replies: 0
Views: 27034

How to change the category layout?

In view_all_bug_page.php we want to edit the look for the Category column. Instead of "[category] General" we want "Category", i.e remove the brackets and General. What file do we need to patch?
by gurksallad
30 Jun 2022, 10:16
Forum: General Discussion
Topic: Question about $g_bug_reopen_status
Replies: 2
Views: 3849

Re: Question about $g_bug_reopen_status

That setting is already OFF, like it says in my post.
by gurksallad
30 Jun 2022, 07:33
Forum: General Discussion
Topic: Question about $g_bug_reopen_status
Replies: 2
Views: 3849

Question about $g_bug_reopen_status

We use Email-plugin. Sometimes, for closed tickets, an email arrives to the closed ticket and its status is set to ASSIGNED, despite our config looks like this: $g_bug_reopen_status = FEEDBACK; $g_reassign_on_feedback = OFF; . Attaching screenshot of history. What we want to do for this case is havi...
by gurksallad
22 Sep 2021, 11:52
Forum: General Discussion
Topic: Can "severity" be removed?
Replies: 3
Views: 4189

Re: Can "severity" be removed?

Thanks for the reply. However, we do not have the configuration "bug_report_page_fields" in Configuration Report (Mantis 2.22.1). Does this setting require a new Mantis version?