Search found 17 matches

by andreas.panozzo
10 Mar 2025, 09:08
Forum: EmailReporting
Topic: Where to set the parameter 'mail_remove_replies_after'
Replies: 15
Views: 87188

Re: Where to set the parameter 'mail_remove_replies_after'

I'm trying to send you a private message with the required details.. but all my messages stuck in the outbox...
If I try to send the same private message to myself it works.
by andreas.panozzo
03 Mar 2025, 09:01
Forum: EmailReporting
Topic: Where to set the parameter 'mail_remove_replies_after'
Replies: 15
Views: 87188

Re: Where to set the parameter 'mail_remove_replies_after'

Hello,
first I added a note [THIS IS A NOTE ADDED IN THE WEB] working on the web UI, then I answered to the e-mail received (with the first note) adding a second note [THIS IS A NOTE SENT VIA E-MAIL].
The result, as you can see, is that in the second note it has been added both the replies and not ...
by andreas.panozzo
20 Feb 2025, 09:21
Forum: EmailReporting
Topic: Where to set the parameter 'mail_remove_replies_after'
Replies: 15
Views: 87188

Re: Where to set the parameter 'mail_remove_replies_after'

Ok. Thanks..but please could you suggest which is the best way, using 0.11.0-DEV, to only add the most recent reply in the email chain and ignore the rest.Because, setting to YES the 'Remove all replies from notes' parameter, seems not work properly.
by andreas.panozzo
19 Feb 2025, 13:00
Forum: EmailReporting
Topic: Where to set the parameter 'mail_remove_replies_after'
Replies: 15
Views: 87188

Where to set the parameter 'mail_remove_replies_after'

Hello,
My target is to only add the most recent reply in the email chain and ignore the rest.
Looking to the documentation I found that I should set to YES, the value of 'mail_remove_replies' (done from the Manage Configuration Options web page) and configure also the parameter: 'mail_remove ...
by andreas.panozzo
10 Feb 2025, 15:16
Forum: EmailReporting
Topic: Issue installing Email Reporting 0.11.0-DEV on 2.26.4
Replies: 3
Views: 7827

Re: Issue installing Email Reporting 0.11.0-DEV on 2.26.4

Ops..seems I have a new issue here.
Any action I can try to perform on Manage Mailboxes (Edit.. Test..) I have the same Error Mssage (attached).
Any suggestion?
Actually I running MantisBT 2.26.4 Database schema 211, with EmailReporting 0.11.0-DEV (dowloaded last Friday).
Thanks
by andreas.panozzo
08 Feb 2025, 13:44
Forum: EmailReporting
Topic: Issue installing Email Reporting 0.11.0-DEV on 2.26.4
Replies: 3
Views: 7827

Re: Issue installing Email Reporting 0.11.0-DEV on 2.26.4

Downloaded and intalled. It works!
Thanks a lot.
by andreas.panozzo
07 Feb 2025, 11:57
Forum: EmailReporting
Topic: Issue installing Email Reporting 0.11.0-DEV on 2.26.4
Replies: 3
Views: 7827

Issue installing Email Reporting 0.11.0-DEV on 2.26.4

Hello,
I'm facing a problem installing Email Reporting 0.11.0-DEV on 2.26.4.
When I press Manage --> Manage Email Reporting tab or Plugins --> Email Reporting 0.11.0-DEV --> Manage Mailboxes.. I have the error message of the imge below.
Is it required the 2.27.0 to run this version of the Plug.In?
by andreas.panozzo
31 Jan 2025, 11:42
Forum: General Discussion
Topic: After updating from 2.26.4 to 2.27.0 unable to select Category
Replies: 1
Views: 7600

After updating from 2.26.4 to 2.27.0 unable to select Category

Hello,
after the update on MantisBT from 2.26.4 to 2.27.0 I'm unable to select Category.
FYI.. at the end of the update procedure I performed (twice) the upgrade of the database.
Please, could some one help me on this?
Thanks
Andreas
by andreas.panozzo
31 Jan 2025, 09:10
Forum: EmailReporting
Topic: BAD messages in Manage Configuration Options tab
Replies: 5
Views: 7269

Re: BAD messages in Manage Configuration Options tab

I downloaded the 0.11.0DEV from:
https://github.com/mantisbt-plugins/EmailReporting
Clock on "<> Code" and "Download ZIP"
..and then uploaded the contenet of the zip file in
/var/www/html/mantisbt/plugins/
but in MantisBT -> Plugin tab I see an error (attached file).
by andreas.panozzo
31 Jan 2025, 08:10
Forum: EmailReporting
Topic: BAD messages in Manage Configuration Options tab
Replies: 5
Views: 7269

Re: BAD messages in Manage Configuration Options tab

Thanks a lot for your answer.
I'll follow your suggestion to update to 0.11.0-DEV.
Andreas
by andreas.panozzo
30 Jan 2025, 10:54
Forum: EmailReporting
Topic: BAD messages in Manage Configuration Options tab
Replies: 5
Views: 7269

BAD messages in Manage Configuration Options tab

Hello I have successfully installed MailReporting Plug-In but when I open the Manage Configuration options tab, I find a list issues signed as BAD.
Attached a screenshot of the page.
Could someone give me a help on how to fix these issues?

Thanks in advance,
Andreas
by andreas.panozzo
10 Nov 2021, 08:40
Forum: Customizations
Topic: How to hide 'Duplicate ID' field
Replies: 3
Views: 13109

Re: How to hide 'Duplicate ID' field

It works!
Many thanks.
Andreas
by andreas.panozzo
09 Nov 2021, 13:41
Forum: Customizations
Topic: How to hide 'Duplicate ID' field
Replies: 3
Views: 13109

How to hide 'Duplicate ID' field

Hello,
I'd like to hide 'Duplicate ID' filed on the Resolve issue tab.
Please, some one could suggest me a way for that?

Thanks in advance.
Andreas