Hi Atrol, thanks for the answer.
I had checked the notify_flags as you said and the special configuration is:
'new' =>
array (
'reporter' => 1,
'handler' => 1,
'monitor' => 1,
'bugnotes' => 1,
'category' => 1,
'threshold_max' => 0,
),
So, for the new issues the reporter should receive ...
Search found 2 matches
- 18 Nov 2021, 15:07
- Forum: Help
- Topic: Mantis does not send emails based on the email notification settings
- Replies: 3
- Views: 5609
- 18 Nov 2021, 12:37
- Forum: Help
- Topic: Mantis does not send emails based on the email notification settings
- Replies: 3
- Views: 5609
Mantis does not send emails based on the email notification settings
Good morning to all!
I would like to ask you for help with a curious problem that is driving us crazy.
It turns out that in the configuration screen we have indicated that the system send emails to the person who has reported the ticket (new ticket) and to the person who assigns it.
Well, the ...
I would like to ask you for help with a curious problem that is driving us crazy.
It turns out that in the configuration screen we have indicated that the system send emails to the person who has reported the ticket (new ticket) and to the person who assigns it.
Well, the ...