Search found 8 matches

by rsingh
02 Dec 2021, 06:33
Forum: Help
Topic: Post Updating to version 2.25.2 our emails are stop getting delivered to the recipients
Replies: 14
Views: 9693

Re: Post Updating to version 2.25.2 our emails are stop getting delivered to the recipients

Hello there.

First of all I would like to thank you for providing your valuable time for guiding me to fix the issue.
As you suggested, the root cause was smtp mailer method not working. So I thought why not to use the
native sendmail service.

So I took the following steps:

Installed sendmail ...
by rsingh
01 Dec 2021, 13:43
Forum: Help
Topic: Post Updating to version 2.25.2 our emails are stop getting delivered to the recipients
Replies: 14
Views: 9693

Re: Post Updating to version 2.25.2 our emails are stop getting delivered to the recipients

Hello,

Thanks for sharing the link. Will try and let you know.

Warm Regards,
Rahul
by rsingh
01 Dec 2021, 07:48
Forum: Help
Topic: Post Updating to version 2.25.2 our emails are stop getting delivered to the recipients
Replies: 14
Views: 9693

Re: Post Updating to version 2.25.2 our emails are stop getting delivered to the recipients

Hey,

Thanks for the suggestion. We didn't updated the PHP, so it seems intact. Please find below the mailing related configuration in our php.ini file:

;sendmail_path = "env -i /usr/sbin/sendmail -t -i"
; Force the addition of the specified parameters to be passed as extra parameters
; to the ...
by rsingh
26 Nov 2021, 11:38
Forum: Help
Topic: Post Updating to version 2.25.2 our emails are stop getting delivered to the recipients
Replies: 14
Views: 9693

Re: Post Updating to version 2.25.2 our emails are stop getting delivered to the recipients

Upgrading to 2.25.2 would update the php version right? However, we didn't touched the php file.
Current PHP version is: 7.0.26

Any specifics to what that settings might look like?
by rsingh
26 Nov 2021, 11:24
Forum: Help
Topic: Post Updating to version 2.25.2 our emails are stop getting delivered to the recipients
Replies: 14
Views: 9693

Re: Post Updating to version 2.25.2 our emails are stop getting delivered to the recipients

Hi,

Thank you for replying.

I've tried test sending email from the email_queue.php page.

I am getting this following "config_inc.php" error:

"Testing Mail - PROBLEMS SENDING MAIL TO: #####@#####.com Please check your php/mail server settings."

I also tried adding the following DKIM ...
by rsingh
24 Nov 2021, 05:33
Forum: Help
Topic: Post Updating to version 2.25.2 our emails are stop getting delivered to the recipients
Replies: 14
Views: 9693

Re: Post Updating to version 2.25.2 our emails are stop getting delivered to the recipients

Hello,

Thanks for replying.

Operating System Version: Ubuntu 18.04 LTS

The instance that we are hosting on is on AWS EC2.

I've checked the outgoing of our Security Groups, and its set for allow "all outgoing".

If I try to create a test_mail.php and tried to hit the endpoint so that it gets ...
by rsingh
22 Nov 2021, 13:10
Forum: Help
Topic: Post Updating to version 2.25.2 our emails are stop getting delivered to the recipients
Replies: 14
Views: 9693

Post Updating to version 2.25.2 our emails are stop getting delivered to the recipients

Hello,

Thank you for providing your valuable time to check this out.

We've recently upgraded our MantisBT system to 2.25.2
Since then our emails stay in the email queue and aren't getting sent.

Personally, I've tried to check the various post such as:
https://www.mantisbt.org/forums/viewtopic ...