Mantis Bug Tracker - Forums

Yes that's right.

If someone watches the ticket or leaves a note, they will always be notified and the distributor will be contacted. Only when someone opens a new ticket only the reporter gets an email and no one else.
I have already tested different settings but I see no real error

Kind regards

Dear All, We currently have the problem that our helpdesk does not receive emails when a new problem is reported. I have already installed the Event Viewer, but I can also see that the selected persons are not included as recipients for a new ticket. Unfortunately, I do not know where I can still ma...