Search found 3 matches

by abdul.kareem
23 Jan 2023, 10:37
Forum: EmailReporting
Topic: Emails not fetched with simple "Test" as it succeeds with a success message
Replies: 4
Views: 62063

Re: Emails not fetched with simple "Test" as it succeeds with a success message

Hi,

Thank you for your response. The scheduler was already running and since it could not generate the tickets and couldn't make the emails 'read', I am manually testing it. Upon complete test only, the email was pulled, marked 'read' and ticket is being created.

Moreover this is happening for ...
by abdul.kareem
23 Jan 2023, 09:18
Forum: EmailReporting
Topic: Emails not fetched with simple "Test" as it succeeds with a success message
Replies: 4
Views: 62063

Emails not fetched with simple "Test" as it succeeds with a success message

Hi Team,

We have configured an IMAP for one of our email accounts. It is observed that the emails not fetched with simple "Test" as it succeeds with a success message even through there are unread emails in the INBOX. When "Complete Test" is done, then emails are fetched without any issue.

Kindly ...