Search found 7 matches

by hejizow
25 Mar 2024, 15:44
Forum: General Discussion
Topic: 403 Response Error when using REST API
Replies: 1
Views: 20064

Re: 403 Response Error when using REST API

Hello, have you resolved your issue ?
by hejizow
06 Jul 2023, 07:41
Forum: General Discussion
Topic: Abability to make privates notes
Replies: 1
Views: 13170

Abability to make privates notes

Hello, I am trying to allow to make privates notes to people which are not administrator. I've found the $g_bugnote_user_change_view_state_threshold options but I don't really understand how does it work. I have tried with adding $g_bugnote_user_change_view_state_threshold = MANAGER; or $g_bugnote_u...
by hejizow
15 Jun 2023, 11:58
Forum: General Plugin Discussion
Topic: Reminder plugin seems to be not fully working
Replies: 4
Views: 14744

Re: Reminder plugin seems to be not fully working

I'm not running the script throught the browser.

I'm running the script on the application server with a cronjob.

I have also tested with running in php command line and I don't know why the script does not run.

The 'bug_feedback_mail.php' and 'bug_reminder_mail.php' are running correctly however.
by hejizow
12 Jun 2023, 12:24
Forum: General Plugin Discussion
Topic: Reminder plugin seems to be not fully working
Replies: 4
Views: 14744

Re: Reminder plugin seems to be not fully working

Hello Cas,

As the plugin description shows, I want to use 'bug_reminder_mail.php' to send emails to assignees when bugs are approaching their due date.

But when I try to execute this script, there is not email sent.
The cronjob is working with the other scripts, but not with the one I need.
by hejizow
12 Jun 2023, 07:53
Forum: General Plugin Discussion
Topic: Reminder plugin seems to be not fully working
Replies: 4
Views: 14744

Reminder plugin seems to be not fully working

Hello, Does anyone encounter an issue with the Reminder plugin ? https://github.com/mantisbt-plugins/Reminder It is explained in the documentation that there is 3 options about the plugin usage. But in fact, when my cronjob is configured, the 'assigned_bugs.php' script doesn't work. I got emails wit...
by hejizow
28 Mar 2023, 13:01
Forum: Customizations
Topic: Report KPI on tickets status history
Replies: 3
Views: 12279

Re: Report KPI on tickets status history

I need to implement this solution in each ticket opened, managers need to see it on the ticket

Do you think that is possible ?
by hejizow
28 Mar 2023, 12:33
Forum: Customizations
Topic: Report KPI on tickets status history
Replies: 3
Views: 12279

Report KPI on tickets status history

Hello, I would like to export kpis on a ticket for each state it can be Example: a request spends 2 days in "New", then 3 days in "In progress" then goes into "In clarification" for 10 days, then again "In progress" for 5 days, then "Pending LOL" for...