Search found 7 matches
- 25 Mar 2024, 15:44
- Forum: General Discussion
- Topic: 403 Response Error when using REST API
- Replies: 1
- Views: 20090
Re: 403 Response Error when using REST API
Hello, have you resolved your issue ?
- 06 Jul 2023, 07:41
- Forum: General Discussion
- Topic: Abability to make privates notes
- Replies: 1
- Views: 13170
Abability to make privates notes
Hello, I am trying to allow to make privates notes to people which are not administrator. I've found the $g_bugnote_user_change_view_state_threshold options but I don't really understand how does it work. I have tried with adding $g_bugnote_user_change_view_state_threshold = MANAGER; or $g_bugnote_u...
- 15 Jun 2023, 11:58
- Forum: General Plugin Discussion
- Topic: Reminder plugin seems to be not fully working
- Replies: 4
- Views: 14747
Re: Reminder plugin seems to be not fully working
I'm not running the script throught the browser.
I'm running the script on the application server with a cronjob.
I have also tested with running in php command line and I don't know why the script does not run.
The 'bug_feedback_mail.php' and 'bug_reminder_mail.php' are running correctly however.
I'm running the script on the application server with a cronjob.
I have also tested with running in php command line and I don't know why the script does not run.
The 'bug_feedback_mail.php' and 'bug_reminder_mail.php' are running correctly however.
- 12 Jun 2023, 12:24
- Forum: General Plugin Discussion
- Topic: Reminder plugin seems to be not fully working
- Replies: 4
- Views: 14747
Re: Reminder plugin seems to be not fully working
Hello Cas,
As the plugin description shows, I want to use 'bug_reminder_mail.php' to send emails to assignees when bugs are approaching their due date.
But when I try to execute this script, there is not email sent.
The cronjob is working with the other scripts, but not with the one I need.
As the plugin description shows, I want to use 'bug_reminder_mail.php' to send emails to assignees when bugs are approaching their due date.
But when I try to execute this script, there is not email sent.
The cronjob is working with the other scripts, but not with the one I need.
- 12 Jun 2023, 07:53
- Forum: General Plugin Discussion
- Topic: Reminder plugin seems to be not fully working
- Replies: 4
- Views: 14747
Reminder plugin seems to be not fully working
Hello, Does anyone encounter an issue with the Reminder plugin ? https://github.com/mantisbt-plugins/Reminder It is explained in the documentation that there is 3 options about the plugin usage. But in fact, when my cronjob is configured, the 'assigned_bugs.php' script doesn't work. I got emails wit...
- 28 Mar 2023, 13:01
- Forum: Customizations
- Topic: Report KPI on tickets status history
- Replies: 3
- Views: 12281
Re: Report KPI on tickets status history
I need to implement this solution in each ticket opened, managers need to see it on the ticket
Do you think that is possible ?
Do you think that is possible ?
- 28 Mar 2023, 12:33
- Forum: Customizations
- Topic: Report KPI on tickets status history
- Replies: 3
- Views: 12281
Report KPI on tickets status history
Hello, I would like to export kpis on a ticket for each state it can be Example: a request spends 2 days in "New", then 3 days in "In progress" then goes into "In clarification" for 10 days, then again "In progress" for 5 days, then "Pending LOL" for...