Search found 2 matches

by emilzawislak.tsl
11 Oct 2023, 06:21
Forum: Customizations
Topic: Disable the "Edit" button of a ticket when it is assigned
Replies: 3
Views: 20297

Re: Disable the "Edit" button of a ticket when it is assigned

What I mean is to block editing of the report (not comments) once it is assigned. So that when the report is in progress, no one can make changes to the content.

Once the entry is assigned, I want only the contractor to be able to edit it.

So there is no simple method to do this?
by emilzawislak.tsl
09 Oct 2023, 13:30
Forum: Customizations
Topic: Disable the "Edit" button of a ticket when it is assigned
Replies: 3
Views: 20297

Disable the "Edit" button of a ticket when it is assigned

Is there any possibility to block the "Edit" button of a ticket once it has been assigned?