Mantis Bug Tracker - Forums

Hello,
Sorry for the delay in replying.
The behavior with the new script is the same. If I run it with php it doesn't do anything but if I run it with php8.3 it works correctly

If I launch the script with the php statement it does not work, however if I launch it with the php8.3 statement it works correctly and I receive the email.
I have changed the php statement to php8.3 in the crontab but I still do not receive it, but if I put the php8.3 statement with the new script ...

Thank you very much Cas for the support you are offering.

The emails were actually in spam. The special script works correctly.
I have created the crontab again and it still does not send me emails. I'm going to check to see if there is something wrong in the crontab

The result is the same as bug_reminder_mail_test.php



Mantis mail table is empty

The script is finally finished!!!

https://i.ibb.co/MnJV7HY/error25.png

... but I don't receive any email :?

Launching bug_reminder_mail_test.php from the browser should I receive an email?

I have configured a crontab as follows and I am not receiving emails either: */5 * * * * php /kunden ...

Thank you very much Cas. Now it ends correctly.
I have seen an error in the SQL statement because I have configured a limit of 2 days for the reminder (172800s) and the query indicates that the due_date (unix format) must be less than or equal to 172800. The correct thing would be due_date <= UNIX ...

The errors seem the same. The version you attach is still 2.21

I've looked for the table that says it doesn't exist in the error Table 'dbs12991597.mantis_project_user_lis_table' and it looks like setup doesn't create it
https://i.ibb.co/xDBdmyh/error18.png

I think the script has an error and is missing the letter "T".
dbs12991597.mantis_project_user_lis ...

now this error appears
https://i.ibb.co/5sPnd3V/error17.png


If I launch the script from ssh now this comes out:
https://i.ibb.co/t8Zjk8D/error15.png
https://i.ibb.co/cgfTWCy/error14.png
https://i.ibb.co/Chq69SL/error13.png
https://i.ibb.co/z63Kzg7/error12.png
https://i.ibb.co/tqyn5V9 ...

Yes, I know, but I get a 500 error and I don't know how to find out what the error is.

The ticket with the previous due date should work the same because there is a parameter in the plugin that indicates whether past due dates are ignored and I have it set to off.

https://i.ibb.co/Pjt1cZK/error9.png

On the other hand, I cannot change the php.ini file in the ssh console because it ...

I am on private hosting (Ionos.es) and the use of SUDO is not allowed. The only solution they offer is to execute the following command from SSH
https://i.ibb.co/J5YMwsn/error6.png

The plugin configuration I have is the following
https://i.ibb.co/yygbNRZ/error7.png

And here is an example of an ...

https://i.ibb.co/ysBh7BG/error2.png

With that path it doesn't seem to find the php statement.
I have looked and from the ssh it seems that the php command uses version 4.4.9 but from the web browser it uses version 8.3

https://i.ibb.co/RTbwTPk/error3.png

https://i.ibb.co/18PXbky/error4.png ...

error 500 keeps appearing