Mantis Bug Tracker - Forums

Thanks a lot, that worked perfectly!

I use MantisBT v2.25.7.
For some reason, the "administrator" password does not work anymore. Whenever I try to log in I get the error message

Your account may be disabled or blocked or the username/password you entered is incorrect.

How do I reset the password outside the web app? I have full ...

I cannot use PhpMyAdmin. What are the commands to do so directly from the MySQL prompt?

Thanks.

I clicked on the link for a password reset but I've got no email yet, must be an issue with the mail service.

Is there a way to add an user / reset a password by hand via the config? As said, I have full root shell access to the server and the database.

Hey all,

I cannot login to MantisBT anymore. Every time I try to login as "myuser", MantisBT replies with an error "Your account may be disabled or blocked or the username/password you entered is incorrect."

The same "myuser" can correctly login to the (remote) MySQL database from the Mantis ...