Search found 14 matches

by jboulay
26 Sep 2007, 11:29
Forum: General Discussion
Topic: Report a bug via email
Replies: 56
Views: 91641


so you mean that i should schedual: bug_report_mail.php to run every five minutes in Windows tast scheduler?


That's what you want to do, isn't it ?

i was wondering if there is a possibility to add an script in: http://my.domain.com/my_view_page.php
that actually sends the user to http://my ...
by jboulay
25 Sep 2007, 16:07
Forum: General Discussion
Topic: Report a bug via email
Replies: 56
Views: 91641

to provide the path corresponding to your installation path
I have Mantis installed in: C:\wamp\www\mantis
so:
rem provide the path to mantis installation
set mantis_install_path="C:\wamp\www\mantis"

Ok for that...

what do you mean by?
- to execute this script on your server only !!

I mean ...
by jboulay
25 Sep 2007, 13:25
Forum: General Discussion
Topic: Report a bug via email
Replies: 56
Views: 91641

thanks for all the help
i have solved 90% of issues with mantis mail hack..

now i want a simple php script..

You're welcome !

I use a batch file in a schedule task for retrieving the mail automatically:

Copy the following code in a file called bug_report_mail.bat

echo off

rem Mantis - a php ...
by jboulay
20 Sep 2007, 13:18
Forum: General Discussion
Topic: Report a bug via email
Replies: 56
Views: 91641

another problem that im having is that our postserver abcserv01.abc.com does not respont on port 110 which i am prettry sure is necessary for POP3..
is there a way to work around this problem too?

There is a work around in file /core/mail_api.php:

function mail_process_all_mails around line 228 ...
by jboulay
27 Jul 2007, 09:22
Forum: General Discussion
Topic: Report a bug via email
Replies: 56
Views: 91641

If you take a look at the directory configured with the variable

$g_mail_tmp_directory

Can you find some temporary file in this directory ?
by jboulay
27 Jul 2007, 08:19
Forum: General Discussion
Topic: Report a bug via email
Replies: 56
Views: 91641

Try this

Code: Select all

$g_mail_default_bug_category = 'Miscellaneous Cases';
by jboulay
27 Jul 2007, 05:37
Forum: General Discussion
Topic: Report a bug via email
Replies: 56
Views: 91641

Hi Davinci,

You're really close to make the mail reporter working.

But please, don't mix the mail reporter and mail notification.


i dont get any mail notifications at all :(
i was getting then before in my mailbox butthen i changed the mail address from hm@abc.com to helpdesk@abc.com..thats ...
by jboulay
18 Jul 2007, 17:12
Forum: General Discussion
Topic: Report a bug via email
Replies: 56
Views: 91641

Ok DaVinci,

Please, try without activating "Mail Account per Category"
Don't use this option
Use only "Set Mail Account Data"

I've looked for the PEAR error on the PEAR project website, but can't find any error corresponding. I've searched in the pear php code and nothing ...

It might be an error ...
by jboulay
17 Jul 2007, 18:44
Forum: General Discussion
Topic: Report a bug via email
Replies: 56
Views: 91641

There should be an issue with the following parameter in the config_inc.php file. It indicates the method used for connecting the POP3 server

# The auth method used for POP3
# Valid methods are: 'DIGEST-MD5','CRAM-MD5','LOGIN','PLAIN','APOP','USER'
$g_mail_auth_method = 'USER';

Try to leave ...
by jboulay
17 Jul 2007, 14:08
Forum: General Discussion
Topic: Report a bug via email
Replies: 56
Views: 91641

Yes, I mean in the mail account setting.
by jboulay
17 Jul 2007, 13:17
Forum: General Discussion
Topic: Report a bug via email
Replies: 56
Views: 91641


those are okey since i got them in mail from the service provider and there it says:
pop3 host: mail.abc.com
pop3 user: hm@abc.com
pop3 password: 123456

For sure your service provider give you the good connexion parameters !!!

I just wanted to know if you set it correctly in the mantis ...
by jboulay
17 Jul 2007, 12:03
Forum: General Discussion
Topic: Report a bug via email
Replies: 56
Views: 91641

okey..

Do you mean that you manage to execute the bug_report_mail.php page without any error ??


can you please explain me why and how do i activate it...


Yes !!! Of course !! I've tried to explain how to debug your configuration for 2 days...

Let me explain you the method you have to ...
by jboulay
17 Jul 2007, 08:31
Forum: General Discussion
Topic: Report a bug via email
Replies: 56
Views: 91641

still not working..
...
Activate Mail Account per Category


I think your configuration should be ok. You have to fill the account without the full email adress (hm only and not hm@abc.com)


after doing so...
i send a mail to hm@abc.com
this should update the project Hyperlink and send me a mail ...
by jboulay
16 Jul 2007, 16:06
Forum: General Discussion
Topic: Report a bug via email
Replies: 56
Views: 91641

Hi DaVinci,

We will continue our topic here...

>I want all the e-mails that are sendt to hm@abc.com to open a ticket in mantis (isnt this what the functinality is suppose to do?)

You're right. This is the right extension.

Has I wrote in the mantis bug report, you have to fill the fields in the ...