Search found 509 matches

by thraxisp
Jun 10, 2010 8:23 pm
Forum: General Discussion
Topic: Closing a bug is very slow - more than 2 minutes
Replies: 4
Views: 4920

Re: Closing a bug is very slow - more than 2 minutes

Do you have emails to be generated on close? If so, it may be taking a long time to send these mails. (1.2 has a mechanism to queue the mails and send them in the background).
by thraxisp
Jul 30, 2008 4:05 pm
Forum: Help
Topic: Application Error #300
Replies: 3
Views: 3460

Re: Application Error #300

The string $s_Open_bug_title is missing from the language files. These are case sensitive.
by thraxisp
Sep 08, 2007 9:17 am
Forum: General Discussion
Topic: blocking issues
Replies: 1
Views: 3688

Re: blocking issues

Hi. We are trying to implement mantis however we are facing these blocking issues. 1) Is there a way to stop people from registering to the mantis by visiting the login page. We only want the admin to create new users in the db. At the very least all new users should not be allowed to have access u...
by thraxisp
Sep 08, 2007 9:09 am
Forum: General Discussion
Topic: Performance
Replies: 1
Views: 3717

Mantis doesn't have any limits, per se. You are probably running into the time limit for php execution. Could you post more details in a bug at http://bugs.mantisbugtracker.com/ . If possible, turn on query tracing (add "$g_show_queries_count = ON; g_show_queries_list = ON;" to your config_inc.php f...
by thraxisp
Sep 08, 2007 9:03 am
Forum: General Discussion
Topic: Upgrade from 0.17.3 to the latest version
Replies: 1
Views: 3696

You should be able to do this in one pass. Back up your database for safety first.

After installing the new (1.0.8) software, run http://<myserver>/admin/upgrade.php. This will bring the database to the 1.0.0 level. Then run http://<myserver>/admin/install.php to finish the upgrade.
by thraxisp
Sep 08, 2007 8:52 am
Forum: General Discussion
Topic: g_resolution_enum_string I think
Replies: 1
Views: 3612

You also need to add language strings for the new status. See <http://manual.mantisbugtracker.com/manu ... values.php> for details.
by thraxisp
Sep 08, 2007 8:48 am
Forum: Help
Topic: see all bugs as anonymous user
Replies: 1
Views: 2974

Give the anonymous user "VIEWER" privileges. If you are using private projects, you need to add this user to all projects.
by thraxisp
Sep 08, 2007 8:46 am
Forum: Help
Topic: install.php works (or doesn't) invisibly
Replies: 7
Views: 7900

Are there any errors in the apache (web server) logs? The most common cause of blank screens in extra characters in the config_inc.php file before or after the php markers (<?php ... ?>).
by thraxisp
Sep 08, 2007 8:44 am
Forum: Help
Topic: WARNING: The database structure may be out of date.
Replies: 5
Views: 5689

I'm not sure why you are running the upgrade for a new install. After putting the source on your server, you should run http://<myserver>/admin/install.php to create a fresh database.
by thraxisp
Sep 08, 2007 8:40 am
Forum: Help
Topic: Restrict view for developpers
Replies: 1
Views: 2846

Not at this time.

Please file an enhancement request at http://bugs.mantisbugtracker.com/ with more details.
by thraxisp
Sep 08, 2007 8:37 am
Forum: Help
Topic: SYSTEM WARNING: open_basedir restriction in effect....
Replies: 2
Views: 3846

Re: SYSTEM WARNING: open_basedir restriction in effect....

After upgrading from Mantis 1.0.0rc4 to 1.0.8, I get this error at the top of every page. The error does not appear on my production server running Mantis 1.0.1. SYSTEM WARNING: open_basedir restriction in effect. File is in wrong directory These servers are virtual servers running PHP 4.2.2 and My...
by thraxisp
Sep 16, 2006 7:46 am
Forum: General Discussion
Topic: Feature request: use for IT support
Replies: 3
Views: 5684

Re: Feature request: use for IT support

Hello everybody, We have some money ready to support the developing of this issues, but we are new to the system and we don't really know well how to proceed. Can you help us on what step would be the next to take? Thanks! There is some experimental code floating around to add custom fields to obje...
by thraxisp
May 12, 2006 12:23 pm
Forum: Help
Topic: Error while sending email from the system...
Replies: 2
Views: 5089

From the error description, it appears that the path substitution in the include path is wrong. You didn't include the line(s) from the php.ini file that define this. As an aside, this error doesn't seem to come from Mantis. Mantis includes the phpMailer software in a subdirectory and includes it di...
by thraxisp
Apr 25, 2006 5:12 pm
Forum: Help
Topic: Error with email notifications - Mantis 1.0.1
Replies: 18
Views: 17091

Re: phpmailer and php includes folder

Okay, after taking a break from this issue I am tackling it again. It tells me to put the class.phpmailer.php and the class.smtp.php files in my php includes path from my php.ini file. However, my php.ini file includes path line is semi-coloned out. Also I searched my system and there is no include...
by thraxisp
Apr 18, 2006 11:41 am
Forum: Announcements
Topic: Mantis 1.0.2 Released
Replies: 0
Views: 11469

Mantis 1.0.2 Released

This release is a minor update to address two security related issues found in the previous release. Details can be found in the docs/Changelog file or at http://bugs.mantisbt.org .