Mantis Bug Tracker - Forums

With the custom_fields you are not changing the value of a field but only the fieldname. Since you are trying to translate the contents of a db-field, this is not going to work.

contact the one who does have access.........

Well there can be issues based upon mantisbt version and PHP versions. So versions are quite important.
You can also enable logging, perhaps that gives a clue.
Logging can be set in core/config_inc.php using statement:
$g_log_level = LOG_LDAP;

Did you also change this setting:
$g_handle_bug_threshold = DEVELOPER;
You would need to set this to :
$g_handle_bug_threshold = UPDATER;
in core/config_inc.php

In case the admin account is ladap bound, i would have expected that to happen. If you logon with a (only0 local account that should not happen. So you probably get the message before you reach thye logon screen, right? Can you share a printscreen of the page you get ( and some info with respect to ...

Yuo could create a seperate plugin which adds a date field to each issue. You still would need to set up a scheduled job to automate the sending of a message (in which ever format).

How did you try to code it?

Make a backup of your installation and the database.
Next follow the instructions as described in the admin manual, you should be fine

Test it out, thgink you can stil logon with the local admin password

The reminder plugin does not necessarily require manual intervention.
You can set up a cron (Linux) or Task (Windows) job to automate the sending of reminders. This is described in the readme.

I do not know how many teams you have but in case of 3 teams, you could setup a a mnain project for the total project itself and define a few subprojects to deal with hthis issue. So structure would be: Main Project M project itself, access for you, you see all Sub project A => Team A Sub project B ...

As far as I am aware that is not an option. Also am not ware of an existing plugin. A plugin is the logical way forward but having said that, you may end up having a lot of issues to get this working because of the embedded authorization scheme. Are your issues that secret that teams cannot see each...

This was pretty easy to do. Please download template_api.php from git and test it.
https://github.com/mantisbt-plugins/mai ... te_api.php

Future changes please request via Github

This is around my mailtemplate development.
Please add request here: https://github.com/mantisbt-plugins/mailtemplate
I will then have a look if that is an option.
Please ad a printscreen how it now looks and how you want it to look and/or statwe clearly which fields you would like to have available.

Simply make a private project per group. Give respective users only access to their own project and the support team to all projects.
Life can be simple