Mantis Bug Tracker - Forums

What are your settings for $g_due_date_update_threshold and $g_due_date_view_threshold ?

Joselyne, can you not attach some files?

You can configure mantis how to show the dates. Out of the box, you can see them in config_default.php, simlpy lookup the section around dates (search for line "# MantisBT Date Settings #"). You should copy that section to core/config_inc.php and adjust as follows: $g_short_date_format = '...

Is this within a plugin or standard Mantis?
Changes are made within which area, what is the version Mantis/OS/PHP/Mysql?
What is the date setting within Mantis, what date did you try to put in?

What I used to do was:
a. use an internationally recognized project-name
b. Standardize on one, main, language

With the custom_fields you are not changing the value of a field but only the fieldname. Since you are trying to translate the contents of a db-field, this is not going to work.

contact the one who does have access.........

Well there can be issues based upon mantisbt version and PHP versions. So versions are quite important.
You can also enable logging, perhaps that gives a clue.
Logging can be set in core/config_inc.php using statement:
$g_log_level = LOG_LDAP;

Did you also change this setting:
$g_handle_bug_threshold = DEVELOPER;
You would need to set this to :
$g_handle_bug_threshold = UPDATER;
in core/config_inc.php

In case the admin account is ladap bound, i would have expected that to happen. If you logon with a (only0 local account that should not happen. So you probably get the message before you reach thye logon screen, right? Can you share a printscreen of the page you get ( and some info with respect to ...

Yuo could create a seperate plugin which adds a date field to each issue. You still would need to set up a scheduled job to automate the sending of a message (in which ever format).

How did you try to code it?

Make a backup of your installation and the database.
Next follow the instructions as described in the admin manual, you should be fine

Test it out, thgink you can stil logon with the local admin password

The reminder plugin does not necessarily require manual intervention.
You can set up a cron (Linux) or Task (Windows) job to automate the sending of reminders. This is described in the readme.