Search found 22 matches

by dcomo
01 Jul 2006, 01:16
Forum: Help
Topic: Error when updating the status of a bug
Replies: 1
Views: 2901

You really have to love it when you can find and fix the problem, however it's a little embarrasing after you post the question for help and then find the solution two minutes later...

Here is what I did so in the event that you run into this, you are aware of the faux-paux...

Within the status ...
by dcomo
01 Jul 2006, 01:02
Forum: Help
Topic: Error when updating the status of a bug
Replies: 1
Views: 2901

Error when updating the status of a bug

I have the following statuses set up:

New
Feedback
Acknowledged
Confirmed
Assigned
Resolved
Closed

When I try and update the status of a bug, I am taken to the bug_change_status_page.php page, however I am also shown the following error:

APPLICATION WARNING #300: String 'Feedback_bug_title ...
by dcomo
01 Jul 2006, 00:55
Forum: Help
Topic: apache2
Replies: 1
Views: 2799

Apache2 compatibility

Yes,

Mantis is fully functional on all versions of Apache (1.3, 2.0 and even 2.2)

Good Luck!
by dcomo
05 Apr 2006, 13:39
Forum: Help
Topic: Backing up of Attachments in database
Replies: 1
Views: 3912

Backing up

If you choose to store all of your assets (reports, images, etc.) within MySQL, then running a mysqldump will dump all of the assets to a .sql file.

I don't know what switches you are using, however I usually do the following:

mysqldump -opt -u root -p $dbname > $dbname.sql
(The --opt is usually ...
by dcomo
30 Mar 2006, 18:10
Forum: Help
Topic: CLOCK
Replies: 4
Views: 5219

Also, what version of PHP are you running. Certain PHP versions (4.3.0) have problems with time zones... (You should upgrade to the latest release version 4.4.2)
by dcomo
30 Mar 2006, 18:07
Forum: Help
Topic: blank page at installation
Replies: 10
Views: 20199

It sounds like your PHP is not being rendered.

Try this:

Create a file called test.php and toss it into your Apache root. Within this file, copy and paste the following code:

<?php
phpinfo();
?>

And then view that page in your web browser. Does the PHPInfo screen appear?

If not, you have a PHP ...
by dcomo
29 Mar 2006, 13:24
Forum: Help
Topic: Username is not working out, can I use another field?
Replies: 5
Views: 7987

I'm actually a network admin myself of a company that you may know really well, and would never think about using such obscure login ID's. However, I'm really dying to know the reason behind it....

Do you know why users are set up in such a fashion?
by dcomo
29 Mar 2006, 05:48
Forum: Help
Topic: Upgrade from 0.19.4 to 1.0.0rc5 fails?
Replies: 9
Views: 11277

You can also use PHPMyAdmin, which is a nice, clean and free tool!
(I've personally never used Navicat, so I can't judge it...)
by dcomo
29 Mar 2006, 05:45
Forum: Help
Topic: Eleminate double user account
Replies: 1
Views: 3597

I don't have this in front of me right now, however after logging into MySQL,
run the following command:

use database [database name];
show tables;

Take a look at the table listing and see if there is a table that 'sounds' correct. For more detail, you can use the 'describe' command, or a simple ...
by dcomo
29 Mar 2006, 05:40
Forum: Help
Topic: Attempting to connect to database as admin BAD
Replies: 6
Views: 15206

What you actually need is a schema dump. No data, just the database parameters that you can import into MySQL via command prompt of PHPMyAdmin.

Let me see if I can get you one shortly...
by dcomo
29 Mar 2006, 05:37
Forum: Help
Topic: SMTP connection on different port
Replies: 2
Views: 4318

Roman,

Interesting issue, however let me ask you this...

Is the server that Mantis is running on, a separate server than your MS Exchange Server or is it the same box?

If it is different, have you made sure that you are allowing the IP Address (or host name) of the Mantis server to 'relay ...
by dcomo
29 Mar 2006, 05:35
Forum: Help
Topic: Username is not working out, can I use another field?
Replies: 5
Views: 7987

I have actually done this, however just as you said- It's a hack.
I could provide you the files, however when the next version comes out, you'd have to diff my files against the new build of Mantis.

Let me see if I can hack some functionality into Mantis and provide it to Victor for the next ...
by dcomo
29 Mar 2006, 05:32
Forum: Help
Topic: CLOCK
Replies: 4
Views: 5219

Server Time

I don't think this has anything to do with Mantis itself as it simply displays the server's time via a native PHP call.

Is the server that you are running Mantis on display the correct time/date and is it registered to the correct time locale??
by dcomo
18 Mar 2006, 23:31
Forum: General Discussion
Topic: Deciding on which bug-tracking sw to use - any screenshots?
Replies: 4
Views: 7842

I just switched from Bugzilla to Mantis about two weeks ago. Bugzilla was extremely difficult to customize the way that I wanted it and just 'looked' to technical for my users.

I wanted something clean and non-intrusive. I looked at 14 different products (some open source and some closed commercial ...
by dcomo
15 Mar 2006, 16:04
Forum: General Discussion
Topic: Bug in Mantis 1.0.1 (with added feature request)
Replies: 4
Views: 7276

This was submitted as bug: 0006851