Search found 39 matches

by mroeder
14 Sep 2007, 03:04
Forum: General Discussion
Topic: Mantis Tee shirts ( Are they available ? )
Replies: 8
Views: 9273

I'm thinking of this from the QAE point of view. Remember "Eat all the Doritos you want; we'll make more"? So here's an idea for a silly motto: Inject all the bugs you want; we'll track 'em. T-shirts, mugs, and so forth should, IMHO, have the Mantis logo with the added words "bug trac...
by mroeder
13 Sep 2007, 08:17
Forum: Help
Topic: Migration Help
Replies: 1
Views: 2748

Don't also change the version of Mantis at the same time. In the MySQL executables directory you will find a command called mysqldump: mysqldump --add-drop-table -B -v -u root -p bugtracker > bugtracker-20070913.sql That creates a text file of MySQL commands that will perfectly duplicate the whole d...
by mroeder
13 Sep 2007, 08:06
Forum: Help
Topic: What is the best way to ask feedback from reporters
Replies: 8
Views: 6171

leblancma, why not assign the bug report to the reporter when feedback is needed? That's exactly what we did on one project I worked on. The bug report was always assigned to the person responsible for the next stage of work, whether it was the engineer who had to fix the bug or the reporter who had...
by mroeder
13 Sep 2007, 08:01
Forum: Help
Topic: Im new on this forum.
Replies: 1
Views: 2861

Welcome. :)

uh ... there's a lot of information on the Mantis web site. As with any resource, you have to survey the land and figure out what's where. Start with the Docs link. Read the section on installation.

Do you have a specific question?
by mroeder
13 Sep 2007, 07:59
Forum: Help
Topic: XS NOTNULL problem installing 1.0.8 ... and a solution
Replies: 0
Views: 2532

XS NOTNULL problem installing 1.0.8 ... and a solution

I set up a brand new install of Mantis 1.0.8 on a Windows XP box running Xampp with PHP 5 and MySQL 5. I welcome the spiffy new MySQL installer, but it barfed when setting up the tables. The file mantis-1.0.8/admin/schema.php contains a bunch of commands that look like this: $upgrade[] = Array('Crea...
by mroeder
13 Sep 2007, 07:45
Forum: Help
Topic: my sql
Replies: 1
Views: 2993

Hi, Alan. That's an issue best researched over on the PHP web site. To start, something you might want to do is make a simple web page called test.php that contains this code: [?php phpinfo(); ?] (But change the square brackets to angle brackets!) Visit the page with your web browser, then search fo...
by mroeder
08 Sep 2006, 18:45
Forum: Help
Topic: How do I force SSL in Mantis?
Replies: 1
Views: 4537

Apache has SSL support. You can turn it on within its configuraiton file. Here's an approach to finding out what those are: Turn https on and off in phpmyadmin and see what changes it makes to its own code or to the Apache config files. Then make those changes manually to cover your bugbase. Finally...
by mroeder
08 Sep 2006, 18:41
Forum: Help
Topic: Email Notification arrived at Junk Mail Folder
Replies: 3
Views: 5306

My guess is that your NAT/firewall ip address does not have an entry in your DNS tables. You have two solutions: ask your email administrator to make it accept email forwarding from your firewall server or give your firewall ip address a legitimate DNS entry thatthe mailserver will recognize. The pr...
by mroeder
08 Sep 2006, 18:24
Forum: Help
Topic: Administrator password
Replies: 1
Views: 3280

You have to know SQL to do this, and have admin access to the SQL server. You'll have to go into the Mantis database, the user table, the password column. For the admin user, change that field to password('newpassword') and you should be set. Then exolore the system and write down every important de...
by mroeder
08 Sep 2006, 18:20
Forum: Help
Topic: help
Replies: 1
Views: 2780

Krishna, I don't know how to begin answering your question other than to direct you to Read The Fine Manual at http://manual.mantisbugtracker.com/ . Iit has answers to more than 90% of your questions and is much better organized than a post here coiuld possibly be.
by mroeder
30 Aug 2006, 00:17
Forum: Customizations
Topic: how can i send email when a new bug is added??
Replies: 1
Views: 5122

Log in with your mantis administrator account. Click Manage. Click Manage Configuration. Click Email Notifications. Set these the way you want them. The config file has a condtant $g_smtp_host = 'localhost'; that defines where the mail relay is that it will use. You can set that to localhost if it h...
by mroeder
30 Aug 2006, 00:07
Forum: Help
Topic: Mass updating "Fixed in version" value
Replies: 4
Views: 6129

djcarr, I like that. I'm running it past my other QAEs and the software engineers and web developers. I wasn't too keen on the next_version idea because I can't sort the order of version numbers in the popup list. BTW, I discovered the constant g_show_product_version today. When set to ON in config_...
by mroeder
29 Aug 2006, 23:57
Forum: Help
Topic: Email Notification arrived at Junk Mail Folder
Replies: 3
Views: 5306

Well, the spam report told you many of the reasons. * 1.3 FH_RELAY_NODNS We could not determine your Reverse DNS This means that when the mail relay looked up your bugbase's ip address, it could not find a domain n ame that it liked. Are the DNS entries for your bugbase's IP address correct? * 0.2 N...
by mroeder
29 Aug 2006, 23:44
Forum: Help
Topic: having trouble creating database
Replies: 1
Views: 3194

You can create the database yourself and create a MySQL user that has write access to that database. You can name them anything you want, but you have to tell the install script what those names are. If you can't get root access to the database, then you could create two users for the Mantis databas...