Search found 35 matches

by andrea.mills
Sep 02, 2011 9:27 am
Forum: Customizations
Topic: Time Zone
Replies: 11
Views: 15863

Re: Time Zone

No, the option there only changes the timezone for the user logged in. Changes to this setting are not visible to the other users.
by andrea.mills
Sep 02, 2011 6:41 am
Forum: Customizations
Topic: Time Zone
Replies: 11
Views: 15863

Re: Time Zone

For Mantis 1.2.6, a user can go to Account->Preferences->Timezone and select the timezone that is appropriate for him/her. Server definitions for timezone exist in the php.ini file. You can see a reference here: http://www.php.net/manual/en/timezones.php.
by andrea.mills
Aug 24, 2011 9:01 am
Forum: Help
Topic: Terrible problems after upgrading from 1.1.8 to 1.2.6
Replies: 5
Views: 3088

Re: Terrible problems after upgrading from 1.1.8 to 1.2.6

What versions of MySQL/PHP are you running?
by andrea.mills
Aug 23, 2011 10:34 am
Forum: EmailReporting
Topic: Which mail server do you use?
Replies: 2
Views: 3985

Which mail server do you use?

And which access method do you use? I'm using Exchange 2010, and have had problems getting IMAP to work, though POP3 worked. I've also used a Gmail mailbox with both POP3 and IMAP. I know of a successfully installed Linux mail server of some sort (i'm not very knowledgeable of Linux-y things) with I...
by andrea.mills
Aug 15, 2011 1:09 pm
Forum: EmailReporting
Topic: IMAP revisited
Replies: 9
Views: 10602

Re: IMAP revisited

The guide was just for me; I shared because most of the general ideas are there. I can alter this guide to be more general, put it in txt format, and push to git if that helps your project documentation.
by andrea.mills
Aug 10, 2011 1:21 pm
Forum: EmailReporting
Topic: IMAP revisited
Replies: 9
Views: 10602

Re: IMAP revisited

I've created a fairly extensive document on how to install. You can see it here: https://docs.google.com/document/d/1U2y ... t?hl=en_US
by andrea.mills
Aug 08, 2011 9:50 am
Forum: Customizations
Topic: Let Reporters Assign
Replies: 0
Views: 1926

Let Reporters Assign

Issue workflow for my Mantis installation should be: 1. reporter reports issue 2. updater validates issue. if invalid (e.g. for bad description), updater assigns to reporter for feedback. 3. reporter adds note with better information, and assigns issue back to updater. 4. updater assigns to develope...
by andrea.mills
Aug 08, 2011 7:35 am
Forum: EmailReporting
Topic: PEAR Error
Replies: 14
Views: 11989

Re: PEAR Error

Thanks so much for all of your time on this issue. I can't wait for the 0.9.0 release! Another workaround (for anyone else that might come across this thread) is to forward Exchange mail to a mailbox that plays nicer with Net_IMAP, and link that account to EmailReporting. That way, your users still ...
by andrea.mills
Aug 05, 2011 7:52 am
Forum: Customizations
Topic: How to retrieve information
Replies: 1
Views: 1673

Re: How to retrieve information

got it with

Code: Select all

bug_get($p_issue_id)
by andrea.mills
Aug 04, 2011 6:25 pm
Forum: EmailReporting
Topic: PEAR Error
Replies: 14
Views: 11989

Re: PEAR Error

I'm running Exchange 2010
by andrea.mills
Aug 04, 2011 4:04 pm
Forum: Customizations
Topic: How to retrieve information
Replies: 1
Views: 1673

How to retrieve information

I'm trying to validate a bug using a custom function

Code: Select all

custom_function_override_issue_update_validate( $p_issue_id, $p_bug_data, $p_bugnote_text )
. How can i use $p_issue_id to retrieve current information about the issue?
by andrea.mills
Aug 04, 2011 3:51 pm
Forum: Customizations
Topic: Making Fields Required
Replies: 14
Views: 21952

Re: Making Fields Required

is there a way to validate it using custom_functions_inc.php? I'd rather not hack the core mantis files if i don't have to. and the response from earlier makes it seem like custom functions can handle the validation task, but i'm not sure that the code pasted above is still valid for mantis 1.2.6.
by andrea.mills
Aug 02, 2011 1:01 pm
Forum: EmailReporting
Topic: PEAR Error
Replies: 14
Views: 11989

Re: PEAR Error

Does the plugin care about the SSL certificate? My (Exchange) mail server is using a self-signed certificate, and Google is using a public one. Could that cause these parsing errors? In general, IMAP works fine for a google mailbox, and for a unix mailbox, but EmailReporting gets really unhappy when...
by andrea.mills
Jul 29, 2011 8:01 am
Forum: EmailReporting
Topic: Detect Reply
Replies: 10
Views: 12188

Re: Detect Reply

No, you hit the nail right on the head. I changed that setting to relaxed and it worked like a charm. I think I'll set it to balanced, however so that there is still verification of issue numbers. Thanks!
by andrea.mills
Jul 28, 2011 2:43 pm
Forum: EmailReporting
Topic: Detect Reply
Replies: 10
Views: 12188

Re: Detect Reply

Oh, I see :oops: I tried that just now. I added a note to the issue so Mantis sends an email to the person who reported it (reporting occurred via email) (subject- [Project 6]: Having Problems with software). The user responds to that email (subject- RE: [Project 6]: Having Problems with software). ...