Search found 145 matches

by mushu
Jan 15, 2019 2:19 pm
Forum: EmailReporting
Topic: Plugin error - where do I start troubleshooting?
Replies: 1
Views: 435

Re: Plugin error - where do I start troubleshooting?

NEVER MIND - I just saw that there is a new version of the EmailReporting plugin that specifically fixes this weird "bracket" error. Updating now.
by mushu
Jan 15, 2019 1:03 pm
Forum: EmailReporting
Topic: Plugin error - where do I start troubleshooting?
Replies: 1
Views: 435

Plugin error - where do I start troubleshooting?

Mantis 2.18.0 EmailReporting 0.10.0 I have separate DEV and PROD servers. When a new version is released we test on DEV and then promote to PROD if everything is fine after a week. I am trying to get it working on DEV server but the *exact* same files work fine on PROD server. Here is the error I am...
by mushu
Nov 15, 2018 11:16 am
Forum: Help
Topic: when enable Ldap ,how can I use local account
Replies: 1
Views: 471

Re: when enable Ldap ,how can I use local account

I assume you're using the adLogin plugin, correct? It can't be "interrupted" to log in as a different person, so what I do is have a shortcut to Firefox web browser which does not use Integrated Windows Authentication by default. So the Mantis site prompts for a login at that point. For more info se...
by mushu
Oct 25, 2018 10:43 am
Forum: General Discussion
Topic: where to report bugs?
Replies: 1
Views: 667

where to report bugs?

Where do I report bugs in the Mantis codebase? I have a post in the "Help" forum that hasn't gotten any replies so I guess I need to find the correct link on the correct page to submit a ticket.
by mushu
Oct 17, 2018 2:04 pm
Forum: Help
Topic: bug: when exceed #transactions in time limit
Replies: 0
Views: 483

bug: when exceed #transactions in time limit

Mantis 2.16.0 on Windows Server 2012 R2 When closing a lot of tickets and exceeding the set activity limit per seconds in configuration file you get the following error: APPLICATION ERROR #27 You have reached the allowed activity limit of 15 events within the last 1800 seconds; your action has been ...
by mushu
Sep 14, 2018 6:02 pm
Forum: EmailReporting
Topic: location of configuration data
Replies: 3
Views: 869

Re: location of configuration data

Got it. Thanks. Looks like Base64 encoding...?
by mushu
Sep 14, 2018 4:26 pm
Forum: EmailReporting
Topic: location of configuration data
Replies: 3
Views: 869

location of configuration data

Where is the email reporting settings stored? I need to reverse engineer the email account password after changing our smtp server.
by mushu
Aug 15, 2018 6:02 pm
Forum: General Discussion
Topic: Perhaps Mantis devs can add this to next release?
Replies: 0
Views: 716

Perhaps Mantis devs can add this to next release?

One liner in Javascript for detecting if Internet Explorer is in Compatibility mode: var trident=navigator.userAgent.match(/Trident\/(\d+)/);var msie=navigator.userAgent.match(/MSIE.(\d+)/);if(parseInt(trident[1],10)+4!=parseInt(msie[1],10))document.write("<br>IE in Compatibility mode!"); Would be g...
by mushu
Aug 13, 2018 11:07 am
Forum: Help
Topic: CSS problem in IE 11 using vers 2.15.0
Replies: 15
Views: 3694

Re: CSS problem in IE 11 using vers 2.15.0

Nice catch!
by mushu
Jul 19, 2018 1:28 pm
Forum: Help
Topic: mantis sends RESOLVED email when status changed to TESTING
Replies: 9
Views: 1684

Re: mantis sends RESOLVED email when status changed to TESTING

Associated database edits appear to have worked, with one exception: even thought the config screen looks correct, it no longer sends emails when status changes to TESTING (code 75). All other status changes correctly send email. Perhaps there's one more place to make the change from code 85 to 75? ...
by mushu
Jul 18, 2018 1:55 pm
Forum: General Discussion
Topic: Feature Request: configure when Mantis sends resolved emails
Replies: 1
Views: 780

Feature Request: configure when Mantis sends resolved emails

Would like to see a new config screen option to be able to easily edit when the RESOLVED email message is sent. Instead of hardcoding it in the bug_update.php file to send the email when value is greater than a certain status number, it should instead send when the status is in a certain group of va...
by mushu
Jul 17, 2018 3:48 pm
Forum: Help
Topic: mantis sends RESOLVED email when status changed to TESTING
Replies: 9
Views: 1684

Re: mantis sends RESOLVED email when status changed to TESTING

Thank you for that info. We have a separate DEV server setup, including a DEV mySQL installation, for testing new Mantis versions prior to pushing into production for just this situation.
by mushu
Jul 17, 2018 1:05 pm
Forum: Help
Topic: mantis sends RESOLVED email when status changed to TESTING
Replies: 9
Views: 1684

Re: mantis sends RESOLVED email when status changed to TESTING

So which tables in mySQL would I have to globally change the 85 to a 75 in? We have SQL guys that could do that if it would solve this problem. Then I would change the codes in the Mantis config at the same time and hopefully solve this problem.
by mushu
Jul 16, 2018 3:19 pm
Forum: Help
Topic: mantis sends RESOLVED email when status changed to TESTING
Replies: 9
Views: 1684

Re: mantis sends RESOLVED email when status changed to TESTING

Just wondering if someone can tell me which files control this so I can at least start to troubleshoot it. I don't know enough about Mantis to know how it creates and sends emails based on which ticket status.

TIA!