Search found 145 matches

by mushu
Jun 01, 2018 12:23 pm
Forum: Help
Topic: Login with API Key in parameter
Replies: 4
Views: 1034

Re: Login with API Key in parameter

We use the LDAP plugin, and I know you don't have LDAP available, but you might want to grab it and look at the code. It is pretty simple to understand how it works, and you might be able to refactor the code for your purpose. You will need to edit the code and increase the "mantis core" version num...
by mushu
Jun 01, 2018 12:19 pm
Forum: Help
Topic: data type mismatch error
Replies: 4
Views: 795

Re: data type mismatch error

No thoughts from anyone? Wondering if there were any code changes since then that would prevent this kind of error in the current version?
by mushu
May 31, 2018 11:11 am
Forum: General Discussion
Topic: upgrade instructions comment
Replies: 0
Views: 483

upgrade instructions comment

So in the upgrade instructions page at https://www.mantisbt.org/docs/master/en-US/Admin_Guide/html-desktop/#admin.install.upgrade I see it is written with a Linux flair, but you might want to add Windows commands for those who are not very technical. A more pressing question is this: when you copy t...
by mushu
May 31, 2018 11:03 am
Forum: Help
Topic: data type mismatch error
Replies: 4
Views: 795

data type mismatch error

MantisBT Version 2.7.0 PHP Version 5.6.24 MantisBT Database Information Schema Version 209 ADOdb Version 5.20.9 Unknowingly, two people in the same ticket, one a developer the other an administrator, the developer closes the ticket while at almost exactly the same time the admin changed the status ...
by mushu
May 30, 2018 3:19 pm
Forum: General Discussion
Topic: Updating plugins wiki is needed
Replies: 7
Views: 1371

Re: Updating plugins wiki is needed

I believe that was the only one that I found. Better safe than sorry!
by mushu
May 30, 2018 3:06 pm
Forum: General Discussion
Topic: Updating plugins wiki is needed
Replies: 7
Views: 1371

Re: Updating plugins wiki is needed

Thanks for the reply. The more serious concern is the potentially malicious browser extension that wants to be installed from the link to one of these Mantis plugins; that link needs to be removed because the original webpage redirects elsewhere.
by mushu
May 30, 2018 11:28 am
Forum: General Discussion
Topic: How to cater for GDPR?
Replies: 7
Views: 1103

Re: How to cater for GDPR?

The GDPR is terrible. Here is a response from one small business that cannot comply, and is telling all EU people not to use his services any more because of these things he cannot do which the GDPR requires. The best he can do is post a message on his website that asks EU people to not use his serv...
by mushu
May 30, 2018 11:19 am
Forum: General Discussion
Topic: Updating plugins wiki is needed
Replies: 7
Views: 1371

Updating plugins wiki is needed

Is there a central authority in charge of maintaining the plugins wiki at https://www.mantisbt.org/wiki/doku.php/mantisbt:plugins:start ? There are several plugins that will only work in version 1.x of MantisBT and other links are broken, and even one link redirects to a potentially malicious websit...
by mushu
May 18, 2018 10:57 am
Forum: EmailReporting
Topic: Can subject be rewritten via regexp?
Replies: 15
Views: 1425

Re: Can subject be rewritten via regexp?

Yes, for Mantis receiving ticket emails from the other system. We have configured Mantis to put ALL emailed tickets in the same category "[emailed_tickets]" because we don't know which Project any of the incoming emails will apply to, and one of us will go in and assign it to the correct category an...
by mushu
May 17, 2018 2:47 pm
Forum: EmailReporting
Topic: Can subject be rewritten via regexp?
Replies: 15
Views: 1425

Re: Can subject be rewritten via regexp?

Yes, I understand that Mantis itself generates a new email message when it sends notifications on certain events. I also understand that the EmailReporting plugin processes ALL incoming emails to a specific email address, which we are using for purposes of "talking" to Mantis tickets. That is our in...
by mushu
May 17, 2018 12:47 pm
Forum: EmailReporting
Topic: Can subject be rewritten via regexp?
Replies: 15
Views: 1425

Re: Can subject be rewritten via regexp?

I would prefer to not go through the expense of writing a complete plugin for this little change. Adding a new mailbox costs us money every month (even just a little bit) and RF would have to be changed by coding new templates or workflows or whatever they call their process workers. If possible, ca...
by mushu
May 16, 2018 10:49 am
Forum: EmailReporting
Topic: Can subject be rewritten via regexp?
Replies: 15
Views: 1425

Re: Can subject be rewritten via regexp?

Ok. I set up a special mailbox "DevBugs" and configured EmailReporting plugin to handle the mail. It works great. Then the nasty remedyforce ("RF" from now on) thing happened, and we devs had to interface both ticketing systems. Yes, I know about the endless-loop thing...I'm sure I can handle that. ...
by mushu
May 15, 2018 5:22 pm
Forum: EmailReporting
Topic: Can subject be rewritten via regexp?
Replies: 15
Views: 1425

Re: Can subject be rewritten via regexp?

Thanks for that. One more question: where do I modify code in order to change the From: and Reply-to: headers in the incoming email? I want to be able to change those so when i hit Reply in the Mantis-generated email it will go to somewhere other than the /dev/nul I've configured as the global defau...
by mushu
May 15, 2018 3:39 pm
Forum: EmailReporting
Topic: Can subject be rewritten via regexp?
Replies: 15
Views: 1425

Re: Can subject be rewritten via regexp?

Here's what I've cobbled together. I decided to just make code changes in the two files of the plugin, and document them, and do a code diff whenever I need to update the EmailReporting plugin to add my changes back into the new versions. In mail_api.php I added this if() block in the parse_content(...
by mushu
May 15, 2018 12:39 pm
Forum: EmailReporting
Topic: Can subject be rewritten via regexp?
Replies: 15
Views: 1425

Re: Can subject be rewritten via regexp?

Huh. Just found this item, will read it closely and see if it helps me: https://mantisbt.org/forums/viewtopic.p ... 317#p64498