Search found 145 matches

by mushu
Oct 26, 2017 1:31 pm
Forum: Help
Topic: Were Edit/Clone/Delete buttons in management changed?
Replies: 2
Views: 1363

Were Edit/Clone/Delete buttons in management changed?

Just wondering about this to see if I have a CSS or variable problem or if it was redesigned. In version 2.6.0 when I go into the Configuration Management I see all the rows with [edit][clone][delete] buttons visible at all times on every row. In version 2.7.0 those buttons are only visible to me wh...
by mushu
Oct 26, 2017 1:27 pm
Forum: Help
Topic: How to set a default monitor user for new projects?
Replies: 1
Views: 1093

How to set a default monitor user for new projects?

One of our users wants to have a default monitor enabled for all tickets created in their project, so that this person gets all notices on all activity in the entire project. I googled and RTFM but couldn't find out how to do this. Is it possible?
by mushu
Oct 26, 2017 11:26 am
Forum: Help
Topic: upgrade from 1.3.5 to 2.7.0 and status codes weird
Replies: 5
Views: 2163

Re: upgrade from 1.3.5 to 2.7.0 and status codes weird

Because only those tickets that were in one of the four status codes that had no colors assigned would show the @nn@ in their dropdowns. Oddly, all other tickets simply ignored those four statuses and their dropdowns looked fine (except were obviously missing all four "uncolored" statuses.) Yep, wei...
by mushu
Oct 25, 2017 2:26 pm
Forum: Help
Topic: upgrade from 1.3.5 to 2.7.0 and status codes weird
Replies: 5
Views: 2163

SOLVED: upgrade from 1.3.5 to 2.7.0 and status codes weird

THAT WAS IT. If you define custom status codes you MUST also add corresponding color codes to your config file, otherwise the new status codes won't work and will just show @nn@ where "nn" is the value of the status. Might be a good idea to put that in the docs as a required action, would have saved...
by mushu
Oct 25, 2017 1:23 pm
Forum: Help
Topic: how to prevent bug entry into a project?
Replies: 3
Views: 1649

how to prevent bug entry into a project?

IIS 8.5 Windows Server 2012 R2 PHP 5.6 Mantis 2.7.0 We are trying to use the dropdown in the upper right as the "selector" of which projects are available. We have created a single "main" project, and then made several "big" projects as children of that main project. Finally, we made child projects ...
by mushu
Oct 25, 2017 9:27 am
Forum: Help
Topic: upgrade from 1.3.5 to 2.7.0 and status codes weird
Replies: 5
Views: 2163

Re: upgrade from 1.3.5 to 2.7.0 and status codes weird

Yes, that just prints Hello on a blank screen. The strange (to me) thing is that only some of the tickets have those @nn@ in the status drop downs, while others do not. Perhaps that is a hint at the problem? EDIT: I just noticed that the status code box colors are black for those weird statuses in t...
by mushu
Oct 24, 2017 5:12 pm
Forum: EmailReporting
Topic: Enhancement: way to use regexp to parse project destination
Replies: 4
Views: 2253

Enhancement: way to use regexp to parse project destination

Is there a way to use a regular expression to parse the email subject line in order to put the new Mantis ticket into the correct Project automatically when the email is parsed? Instead of using a new email address for EVERY project we have, we would like to use a single email address and have the p...
by mushu
Oct 24, 2017 5:07 pm
Forum: EmailReporting
Topic: minor typo/wrong link in plugin
Replies: 1
Views: 1334

minor typo/wrong link in plugin

In this settings screen: Issue reporter configuration options Use only default reporter user for issues created by email [?] Yes No Enable fallback to default reporter [?] Yes No The default / fallback reporter user for issues created by email [?] Signup new users automatically (possible security ri...
by mushu
Oct 24, 2017 2:18 pm
Forum: Help
Topic: upgrade from 1.3.5 to 2.7.0 and status codes weird
Replies: 5
Views: 2163

upgrade from 1.3.5 to 2.7.0 and status codes weird

Windows Server 2012 R2 PHP 5.6 Mantis 2.7.0 Created new directory for new version, installed archive, copied over config files including custom_ files in config directory and after minor config tweaks everything seems to be working great, except some of the tickets show @##@ where "##" is the value ...
by mushu
Oct 24, 2017 1:51 pm
Forum: EmailReporting
Topic: plugin won't install into mantis ver 2.7.0
Replies: 7
Views: 4174

Re: plugin won't install into mantis ver 2.7.0

After installation you browse to

Code: Select all

/admin/check
to test your installation and one of those items says to get rid of directories you don't need.
by mushu
Oct 24, 2017 10:50 am
Forum: EmailReporting
Topic: plugin won't install into mantis ver 2.7.0
Replies: 7
Views: 4174

SOLVED: plugin won't install into mantis ver 2.7.0

SOLVED! The issue was that the directions for installing MantisBT say to remove the api directory if you aren't using SOAP so I deleted that directory. It appears that the EmailReporting plugin needs code in that directory. I suggest that the documentation for the plugin be updated to indicate that ...
by mushu
Oct 24, 2017 10:09 am
Forum: EmailReporting
Topic: plugin won't install into mantis ver 2.7.0
Replies: 7
Views: 4174

Re: plugin won't install into mantis ver 2.7.0

Image of error screen is below. The Mantis user for SQL access has proper permissions because when I click the [Install] button to install the plugin, and after the error I go look at the database, it has created the emailreporting plugin table. So unless there is some other permission it needs, the...
by mushu
Oct 23, 2017 11:08 am
Forum: EmailReporting
Topic: plugin won't install into mantis ver 2.7.0
Replies: 7
Views: 4174

Re: plugin won't install into mantis ver 2.7.0

Sorry. Windows Server 2012R2. EmailReporting plugin version is the latest available 0.10.0. This was an upgrade of Mantis from 1.3.5 to 2.7.0 in production, after I had upgraded our development server from 1.5.3 to 2.6.0 previously, and we tested it for weeks. The plugin was NOT installed in our pro...
by mushu
Oct 20, 2017 6:06 pm
Forum: EmailReporting
Topic: plugin won't install into mantis ver 2.7.0
Replies: 7
Views: 4174

plugin won't install into mantis ver 2.7.0

PHP 5.6 Mantis 2.7.0 APPLICATION ERROR #2503 Upgrading the plugin schema failed in block #1. Please use the "Back" button in your web browser to return to the previous page. There you can correct whatever problems were identified in this error or select another action. You can also click an option f...
by mushu
Oct 05, 2017 11:24 am
Forum: Help
Topic: version 2.6 Intermittent 404 errors on all pages
Replies: 4
Views: 2305

Re: version 2.6 Intermittent 404 errors on all pages

Also check your browser console for any error messages.