I get a lot of users who just hit reply to the email and then the whole discussion breaks down.
Is it possible to somehow support that so that if they reply via email it gets added as a note?
What do you think?
I don't know why they don't realise they need to add a note.
Search found 69 matches
- 21 Dec 2016, 15:47
- Forum: General Discussion
- Topic: Adding notes to discussions via email?
- Replies: 1
- Views: 2237
- 20 Oct 2011, 14:01
- Forum: Customizations
- Topic: Private Messaging Plugin
- Replies: 4
- Views: 5330
Re: Private Messaging Plugin
I am using your latest.
The g_path is set.
I put the PM folder into the plugins folder.
I go to manage plugins and yours is not listed.
The g_path is set.
I put the PM folder into the plugins folder.
I go to manage plugins and yours is not listed.
- 18 Oct 2011, 15:38
- Forum: Help
- Topic: Sending a private message or email
- Replies: 5
- Views: 4025
Re: Sending a private message or email
When you say it would need some revision, is that because it is not acutually compatible? I have added my note to the link you gave. Now I wait. Ideally, on the issue page int he matis bt it would be nice to have a link under each user to send them a email or message, but like in a regular forum. At...
- 18 Oct 2011, 15:16
- Forum: Help
- Topic: Sending a private message or email
- Replies: 5
- Views: 4025
Re: Sending a private message or email
I did put a response there and had no response yet.
Is there any reason why it is not part of the actual matisbt itself? Would be handy.
Is there any reason why it is not part of the actual matisbt itself? Would be handy.
- 18 Oct 2011, 14:50
- Forum: Help
- Topic: Sending a private message or email
- Replies: 5
- Views: 4025
Sending a private message or email
Hi
I would liek ability to send a private message or email to a user. Can this be implemented please?
I tried the plugin but it failed or I did something wrong.
Andrew
I would liek ability to send a private message or email to a user. Can this be implemented please?
I tried the plugin but it failed or I did something wrong.
Andrew
- 18 Oct 2011, 07:39
- Forum: Help
- Topic: Still confused about email notifications
- Replies: 2
- Views: 2757
Re: Still confused about email notifications
I have gone back into the email notifications and unticked all of the access levels. That gets it back correct.
Thanks.
Thanks.
- 17 Oct 2011, 20:58
- Forum: Help
- Topic: Still confused about email notifications
- Replies: 2
- Views: 2757
Still confused about email notifications
Hi On the email notfications page I ticked everything. The whole matrick of options are ticked. The notifications system is working. But I find that whenever I make a change, I am getting notified to even my test email account, even that account was not involved in the issue discussion. Please advis...
- 16 Oct 2011, 10:06
- Forum: Customizations
- Topic: Private Messaging Plugin
- Replies: 4
- Views: 5330
Re: Private Messaging Plugin
I am trying to get this to work with the latest mantisbt but it is failing.
Please advise.
Thanks.
Please advise.
Thanks.
- 16 Oct 2011, 07:25
- Forum: Help
- Topic: Clarification about Email Notifications page please
- Replies: 1
- Views: 2010
Clarification about Email Notifications page please
Hello I have set up my MatisBT system and I get emails when users create accounts and add issues. But no one is getting notifications when I set the assign to property or change the issue status. I read the help and it has taken me to the Email Notifications page. I see a vast matrix and nearly all ...