Search found 1619 matches

by cas
03 Oct 2019, 18:49
Forum: Help
Topic: Private Note Bug
Replies: 5
Views: 3606

Re: Private Note Bug

Well if a note is marked as private you should not see the attachment section. This is causing the error message :roll:
by cas
03 Oct 2019, 14:35
Forum: Help
Topic: Private Note Bug
Replies: 5
Views: 3606

Re: Private Note Bug

You have enabled time tracking. Next you have attached a file to the note and then changed it to "private". When saving, you get this message, you canno attache a file to a private note. :mrgreen:
by cas
02 Oct 2019, 11:26
Forum: Help
Topic: User Regristration - No E-Mail to set password
Replies: 14
Views: 7285

Re: User Regristration - No E-Mail to set password

no it does not. this is described in the manual too!
by cas
01 Oct 2019, 11:53
Forum: Help
Topic: FAQ page or something like that
Replies: 4
Views: 2933

Re: FAQ page or something like that

You can some docs to the docs section. If you add them under all projects, they will be accessible to all users.
by cas
01 Oct 2019, 11:52
Forum: Help
Topic: User Regristration - No E-Mail to set password
Replies: 14
Views: 7285

Re: User Regristration - No E-Mail to set password

You need to trigger a job to start the sending, on lLinux a so called cron job, on windows a task.
by cas
30 Sep 2019, 14:44
Forum: Help
Topic: User Regristration - No E-Mail to set password
Replies: 14
Views: 7285

Re: User Regristration - No E-Mail to set password

is your mantis_email_table empty?
If not, something is not running.
by cas
30 Sep 2019, 13:39
Forum: Help
Topic: User Regristration - No E-Mail to set password
Replies: 14
Views: 7285

Re: User Regristration - No E-Mail to set password

Did you perhaps made a change to this setting:
$g_send_reset_password = ON;
How are you sending emails, uaing a cron-job? Is that job running?
You can check also the mantis-email table.
by cas
30 Sep 2019, 12:39
Forum: Help
Topic: View issues: Quick filter load?
Replies: 3
Views: 2852

Re: View issues: Quick filter load?

You can take any filter you now can define using the available filter form.
"@ mentioned me" perhaps can be created by putting your "mantis" name in the searchbox and save the filter.
by cas
30 Sep 2019, 12:05
Forum: General Discussion
Topic: Multiple unassignment
Replies: 2
Views: 3709

Re: Multiple unassignment

I would suggest to add an option "UnAssign" , see the notes on custom_group_actions within config_defaults_inc.php.
This way you ensure there is no need to change standard programs.
by cas
30 Sep 2019, 11:49
Forum: Help
Topic: User Regristration - No E-Mail to set password
Replies: 14
Views: 7285

Re: User Regristration - No E-Mail to set password

Did you configure your email system as described in the manual and is that working?
by cas
30 Sep 2019, 11:49
Forum: Help
Topic: View issues: Quick filter load?
Replies: 3
Views: 2852

Re: View issues: Quick filter load?

Once you defined a filter, you can save the filter.
These filters you then simply can load so there is no need to define it again.
Sometimes thing are very simple :mrgreen:
by cas
30 Sep 2019, 10:56
Forum: Help
Topic: Mobile device doesn’t push notification
Replies: 6
Views: 4042

Re: Mobile device doesn’t push notification

Notifications are by email so you need to configure that. :mrgreen:
by cas
26 Sep 2019, 10:01
Forum: Help
Topic: Private Note Bug
Replies: 5
Views: 3606

Re: Private Note Bug

please add some printscreens, with this info it it is difficult to support. :mrgreen:
by cas
26 Sep 2019, 09:56
Forum: Help
Topic: Trying to backup the Mantis Tracker system
Replies: 3
Views: 3197

Re: Trying to backup the Mantis Tracker system

It very much depends on which DB you are using. For Mysql/mariadb, just google on "automatic backup mysql database". Rather than creating a backup of specific files, I suggest to make a full backup of the application itself So the whole wwwroot or htdocs drectory in addition to the locatio...