Search found 44 matches

by titovetch
18 Feb 2018, 20:33
Forum: Help
Topic: new status always added to all projects
Replies: 7
Views: 4660

Re: new status always added to all projects

I have created 5 new issue status to be used in Project-B and i found that these new status have been added to Project-A & Project-C and all checkbox are marked (new status VS old status)in workflow transation so i must open each project to unmark these status because i want to use in Project-B ...
by titovetch
17 Feb 2018, 15:56
Forum: Help
Topic: new status always added to all projects
Replies: 7
Views: 4660

Re: new status always added to all projects

is this an issue or not reported behavior , if yes ! how can i bypass that
by titovetch
13 Feb 2018, 20:15
Forum: Help
Topic: new status always added to all projects
Replies: 7
Views: 4660

new status always added to all projects

every time i create a new status to be used for one project ,its always reflected on the other projects and i need to remove it from the all projects manually. on other hand its reflected on the workflow transitions and not visually useful because its extend the page otherwise statues appeared on th...
by titovetch
13 Feb 2018, 19:59
Forum: Help
Topic: Display additional fields in the issue submission form?
Replies: 3
Views: 1959

Re: Display additional fields in the issue submission form?

you should select display option in Edit custom field

Display When Reporting Issues
Display When Updating Issues
Display When Resolving Issues
Display When Closing Issues
by titovetch
19 Jan 2018, 11:24
Forum: Help
Topic: Using configuration report
Replies: 6
Views: 5873

Re: Using configuration report

Hi @artol would you please help
by titovetch
15 Jan 2018, 09:32
Forum: Help
Topic: Using configuration report
Replies: 6
Views: 5873

Re: Using configuration report

Thanks artol maybe i was not clear enough 1- i have custom fields called sub-category , i need if the user chose one of the category fields values the i can filter with the related values on the sub-category field (dependent lookup fields) 2- regarding the configuration report , i want to create a s...
by titovetch
14 Jan 2018, 15:11
Forum: Help
Topic: Using configuration report
Replies: 6
Views: 5873

Using configuration report

Hi, i searched about the configuration report option and didn't found much topics cove this point.The problem is i have 10 categories and i need to set 10 sub-categories for each category and unfortunately there is no option to doing that and the old plugin(LinkedCustomFiled) not working with the ne...
by titovetch
09 Jan 2018, 12:36
Forum: Help
Topic: Measuring Time From Created To Resolved
Replies: 2
Views: 1854

Re: Measuring Time From Created To Resolved

@Starbuck Thanks for reply , you are right but actually i just want to have a little information at least why this issue took too long and how much time ? maybe main issue regarding the re-opened cases but overall i can trace the rest to know where i have been standing
by titovetch
03 Jan 2018, 16:16
Forum: Help
Topic: Measuring Time From Created To Resolved
Replies: 2
Views: 1854

Measuring Time From Created To Resolved

Hi, i had took a look to all solutions and didn't know how to calculate the diff between created date and resolved/closed , i want to have a fields calculating how much time took to resolve this issue. i used Time tracking option and Time Tracking 2.0.5 plugin and both doesn't cover my requirement ,...
by titovetch
24 Dec 2017, 09:07
Forum: Help
Topic: Blocked actions
Replies: 0
Views: 2117

Blocked actions

Hi, i'm facing an error while select project or create new users may be its related to [proxy - browser setting - firewall] because its working normal on the host server , so my questions are are there a standers setting for the browser i'm using WAMP , do i need to amend any setting P.S: this issue...
by titovetch
16 Oct 2017, 20:16
Forum: Help
Topic: french statues disappeared [Solved]
Replies: 4
Views: 3254

Re: french statues disappeared

Thanks atrol
by titovetch
12 Oct 2017, 14:08
Forum: Help
Topic: french statues disappeared [Solved]
Replies: 4
Views: 3254

Re: french statues disappeared

yes , what do you refer to covert to ? i have changed the file to UTF8 + BOM
by titovetch
10 Oct 2017, 11:59
Forum: Help
Topic: french statues disappeared [Solved]
Replies: 4
Views: 3254

french statues disappeared [Solved]

Hi, i have a problem when i use any word with special characters in custom_strings_inc.php in case of french the file include the below statues but its disappeared on edit button but if i changed it from 50:assigné ==> 50:assigne it will work because the problem is é $s_status_enum_string = '71:Reas...
by titovetch
25 Sep 2017, 12:22
Forum: Help
Topic: link status to specific level access
Replies: 1
Views: 1713

Re: link status to specific level access

anyone can help
by titovetch
19 Sep 2017, 20:16
Forum: Help
Topic: link status to specific level access
Replies: 1
Views: 1713

link status to specific level access

hi, can i link status to specific level access , i need any one has level access "Developer" to change the status to any other if it "Assigned" as example is this possible another questing ? is there is any relation between status and resolutions because i want to deactivate any ...