Mantis Bug Tracker - Forums

Hi guys, Weird issue. We had an issue trying to get Mantis to talk to a few mail servers and eventually gave up and went with a service called SMTP2GO.com. Works great, but what I have noticed now is when I add a new entry, the email is getting sent to the same 5 individuals (even if they have not b...

Hi guys, I have been using Mantis for a few years now and it's a great product, but I am having an issue and I was wondering if anyone knew the answer. My question is - Is there a way to specify another $g_phpMailer_method to specify TLS rather than SSL only? Here are my current settings # New Email...

Is there server actually running the database software? If the connection is being refused MySQL or whatever DB software you think you are running may not be.
Also check any firewalling on the host and the server
make sure you are entering the correct username / password for the SQL server.

thanks atrol

Hi guys, Just wondering what best / easiest way to setup Mantis so that an e-mail gets sent to the a user (wgriffin) every time one of his Team members is responsible for a new entry in Mantis? there is also a custom function to email notify but i'm not strong with programming and probably would not...

Atrol, is this more along the lines of what I need?

What is the point of adding the user to the Project I have listed below? If someone creates a new issue under the project I have added the user to are the automatically assigned it? I'm confused lol

thanks

Artol, what happens when I assign a user , in this case 'cpenney', to a sub-project category? An example: I have a project called SW SBI - Project 205. Under SW SBI - Project 205 I have various other sub-projects called Change Notice, Change Request, Work Request, Maintenance Log etc. When a user cl...

Hello Atrol,

Thank you for taking the time to reply. I have already found those options and have assigned the user to the projects I wanted.

have a nice day

cheers

Hello, We have a project in Mantis called "Project 34" and their is a sub-project under Project 34 called "Change Request". Is it possible to assign all new Change Request issues created in mantis to a particular user 'jsmith'? An example: When you click on "Report Issue&quo...

Thank you very much Atrol. You are a mantis genius sir.
I may have another question or two for your shortly. I have been searching through source code and pervious forum posts with no luck.

cheers

Hi guys, I was wondering how to go about adding a new column on the view issues page called "Date Created". When a user logs in and clicks on "view issues", at the top of the page where it lists the Priority / ID / Category / Severity / Status / Updated / Summary I would like to ...

Hello, Thanks for the reply. I appreciate it. At the end of the work day yesterday I found the same code buried deep inside the email _api.php and just started to get into commenting things out before I left for the day. Thank you so much for researching this issue. :) You would think the Mantis fol...

Hi guys, Wondering if there is a way to 'trim the fat' from Mantis generated emails. I have had reports from users that there is 'to much' information in the emails generated by Mantis. Is there a way to pick and choose what gets included in an email Generated by Mantis, say for example when a user ...

hey there! i would like to know which information mantis want to get to create a valid ticket by email reporting. please excuse that ive only replied to this post but im not native english and 'm not able to use the search properly... thx4help itacoder Hello, Mantis does not need much information t...

Does anyone know how to hide the 'Severity' column when viewing Mantis issues and not have mantis 'break'? I was able to successfully remove 'severity' from other areas (such as the bug reporting page, etc) but not from the main page. See screenshot below.