Search found 55 matches

by TomR
26 Mar 2010, 22:37
Forum: Customizations
Topic: How to customize bug report and view issue report pages?
Replies: 7
Views: 17940

Re: How to customize bug report and view issue report pages?

Look into configuration_defaults_inc.php and put your customizations in config_inc.php.

Renaming is done with custom_strings.php.

Changing data type form standard field is not supported. Use Custom Fields instead.
by TomR
26 Mar 2010, 22:34
Forum: Customizations
Topic: bug restarting when new prj created
Replies: 1
Views: 2246

Re: bug restarting when new prj created

That is not possible. Why would it make tracking simpler? Suppose you want to move a issue from one project to another. Should it be renumbered. That makes no sense.
by TomR
26 Mar 2010, 22:10
Forum: Help
Topic: Mantis user's configuration
Replies: 4
Views: 2782

Re: Mantis user's configuration

You can achieve that by give customers the appropriate access level to projects. When the customer sets All Projects in their preferences, it means only the projects he is authorized to, NOT All Projects. Furthermore, there is a configuration parameter to restrict reporters ( customers ) to their ow...
by TomR
25 Mar 2010, 22:41
Forum: Help
Topic: Mantis user's configuration
Replies: 4
Views: 2782

Re: Mantis user's configuration

That is not possible out of the box.

Why do you want to restrict access for normal users?
by TomR
25 Mar 2010, 22:39
Forum: Help
Topic: where is my issues stored?
Replies: 3
Views: 2451

Re: where is my issues stored?

Check tour config_inc.php to find out how the attachments are stored. DATABASE / DISK or FTP.

Accordingly to that you have to take some action.
by TomR
25 Mar 2010, 22:37
Forum: Customizations
Topic: Change field name
Replies: 4
Views: 5657

Re: Change field name

Glad it worked out for you. I meant that if you want to translate another string, tou have to find out which variable it is. You only see the text on your webpage ( Summary ), and you want to translate that into 'Title'. Then you have to know that you have to use $s_summary. If your installation is ...
by TomR
23 Mar 2010, 17:45
Forum: Customizations
Topic: Change field name
Replies: 4
Views: 5657

Re: Change field name

Use custom_strings_inc.php if ( $g_active_language === 'english' ) { $s_summary = 'Title'; } Look in lang/strings_english.txt for all text with summary, and place them ( translate ) in custom_strings_inc.php. You can also translate other languages if ( $g_active_language === 'english' ) { $s_summary...
by TomR
23 Mar 2010, 17:32
Forum: Help
Topic: where is my issues stored?
Replies: 3
Views: 2451

Re: where is my issues stored?

Your issues are stored in a database. ( You have setup the type of database yourself when installing Mantis ). Your attachments could be either stored in the database, on disk or on a FTP server. When stored on disk, you have to move them also. Names and paths are stored in the database, so if your ...
by TomR
23 Mar 2010, 12:55
Forum: Help
Topic: How to change email notification for updates on issues
Replies: 0
Views: 1834

How to change email notification for updates on issues

How to change email notification for updates on issues? I put in my config_inc.php: $g_notify_flags['updated']['threshold_min'] = DEVELOPER; $g_notify_flags['updated]['threshold_max'] = MANAGER; I also tried: $g_notify_flags['updated'] = array( 'reporter' => OFF, 'handler' => OFF, 'monitor' => OFF, ...
by TomR
22 Mar 2010, 17:08
Forum: Help
Topic: SOLVED ( by myself ): Email notification changed in 1.2.0
Replies: 1
Views: 1529

Re: SOLVED ( by myself ): Email notification changed in 1.2.

I found the problem. It seemed that the configuration was not completely identical. In 1.1.8 all notes and issues where reported default public ( VS_PUBLIC ), however in 1.2.0 the issues are default reported private ( VS_PRIVATE ). The problem was that access level SMSUSER was not authorized to view...
by TomR
22 Mar 2010, 16:45
Forum: Help
Topic: SOLVED ( by myself ): Email notification changed in 1.2.0
Replies: 1
Views: 1529

SOLVED ( by myself ): Email notification changed in 1.2.0

Can anyone shed some lights on my problem. In 1.1.8 we had a new access level defined for SMS notification. Access level 50 SMSUSER( below developer, because we do not want issues assigned to this access level ). In config_inc.php: $g_default_notify_flags = array('reporter' => ON, 'handler' => ON, '...
by TomR
19 Mar 2010, 10:12
Forum: Help
Topic: [SOLVED] Show Due_date time also on view_issue_page_columns
Replies: 1
Views: 1578

[SOLVED] Show Due_date time also on view_issue_page_columns

Is it possible to also view the time component from the due_date in the view_issue_page_columns?

We would like that for planning.
by TomR
26 Nov 2006, 10:47
Forum: Help
Topic: How to get the current bug and reporter of that bug?
Replies: 2
Views: 3332

I understand why this is not supported. Maybe can someone give me a hint how to solve the following: We have about 50 customers, with about 150 users who can report issues in our tracker. However all issues of the same customer should only have 1 reporter ( a fictive user voor that customer ), but I...
by TomR
24 Nov 2006, 14:01
Forum: Help
Topic: How to get the current bug and reporter of that bug?
Replies: 2
Views: 3332

How to get the current bug and reporter of that bug?

I want to use dynamic values in a custom field. Especially I want to display custom field B dependant of the value of the reporter of that bug. My problem is how do I determine the current bug_id in a custom function? Is there a function to get the current bug_id ( and reporter_id ) of that bug? I d...
by TomR
03 Nov 2006, 12:19
Forum: Help
Topic: Custom_string make JPGraph not working [Solved]
Replies: 2
Views: 4076

Make sure that there are no spaces or a blank line at the end of the file.

Tom