Search found 27 matches
- 20 Dec 2016, 03:16
- Forum: Help
- Topic: You cannot move an issue out of this status
- Replies: 4
- Views: 4845
You cannot move an issue out of this status
We are using Mantis 1.2.15. We tried updating to the latest version but it was very slow and my manager decided to stick with 1.2.15 as it was burning a lot of time trying to get the newer version working. Mantis was down for a while because our host provider shut down the site due to hackers hijack...
- 23 Jan 2014, 05:12
- Forum: Help
- Topic: Lost Formatting
- Replies: 8
- Views: 8302
Re: Lost Formatting
I don't have access above the Mantis sub-directory, but I'll ask for this info.
Bill
Bill
- 23 Jan 2014, 03:18
- Forum: Help
- Topic: Lost Formatting
- Replies: 8
- Views: 8302
Re: Lost Formatting
You're right it isn't getting loaded. Nor are several other files. Here is output of the Web Console in Firefox. (I shortened the domain name and changed it to something non-domain looking because the message wouldn't post with all the domains in there.) All of these files are there and the paths lo...
- 22 Jan 2014, 11:31
- Forum: Help
- Topic: Lost Formatting
- Replies: 8
- Views: 8302
Re: Lost Formatting
All users have reported seeing the same problems and we have all accessed from different computers with different browsers.
Bill
Bill
- 22 Jan 2014, 09:31
- Forum: Help
- Topic: Lost Formatting
- Replies: 8
- Views: 8302
Re: Lost Formatting
Except for one color change, that file is identical to a backup from 2010.
I did an upgrade to 1.2.15 in a new directory and pointed to the same database. The problem persisted. This sounds like some kind of resource on the server.
Bill
I did an upgrade to 1.2.15 in a new directory and pointed to the same database. The problem persisted. This sounds like some kind of resource on the server.
Bill
- 22 Jan 2014, 08:12
- Forum: Help
- Topic: Lost Formatting
- Replies: 8
- Views: 8302
Lost Formatting
We're using Mantis 1.2.5. I know, it's an old version, but it's been working OK for us. A couple of weeks ago the formatting suddenly disappeared. I'm not sure what exactly to call it. I posted a partial screenshot of the View Issues page. I figure a file used in many places probably got corrupted, ...
- 15 Jun 2011, 22:44
- Forum: Help
- Topic: Problems with Upgrade Installation and E-Mail
- Replies: 0
- Views: 2209
Problems with Upgrade Installation and E-Mail
We have been using Mantis 1.2.1 for about a year. It worked OK up until about a month ago. It suddenly quit sending out e-mails. It would also get glacially slow sometimes, but I think this is a server issue. I noticed when more than one user was using it at once, was when it would get slow. I found...
- 31 Jul 2008, 21:53
- Forum: Help
- Topic: E-mails Not Being Sent and No Uploads
- Replies: 2
- Views: 2163
Re: E-mails Not Being Sent and No Uploads
The problem turned out to be an issue with my host provider. There was something hung up in the mail process on the server. It wasn't affecting regular e-mail though, just applications that send e-mail. I didn't get a detailed explanation, so that's all I know about it. It works now. Thanks for the ...
- 20 Jul 2008, 22:02
- Forum: Help
- Topic: E-mails Not Being Sent and No Uploads
- Replies: 2
- Views: 2163
E-mails Not Being Sent and No Uploads
We're using Mantis 1.1.1. Everything was working fine until 3 or 4 days ago. Now when a new issue is submitted, the designated recipient doesn't get an e-mail. They only see it when they log into Mantis. About the same time, the ability to upload files broke. There were no changes to the configurati...
- 18 Feb 2008, 11:49
- Forum: Help
- Topic: View Issues and Assignments
- Replies: 0
- Views: 1389
View Issues and Assignments
I have been having ongoing problems getting View Issues to work. When I was testing out the installation, it worked OK, but when we went live, it quit working. I cloned the database to another copy of Mantis installed on the same server and I've been experimenting. When I delete all issues for a pro...
- 30 Jan 2008, 07:39
- Forum: Help
- Topic: More on View Issues Display Problems
- Replies: 0
- Views: 1211
More on View Issues Display Problems
The other day I wrote both here and the e-mail list about the problems I have had with the View Issues page in my installation of 1.1.1. I got no responses, so I don't know if that means both forums are moribund or if I have some bizarre problem nobody has seen before. I tried some debugging. I foun...
- 28 Jan 2008, 12:13
- Forum: Help
- Topic: View Issues Display Problem
- Replies: 0
- Views: 1360
View Issues Display Problem
I'm running a new installation of 1.1.1. View Issues appeared to be working fine. I added a bunch of users, then added two custom field, both strings and assigned them to one of the projects. I had entered one bug before I added the custom fields, but added 4 more after. Now the View Issues page won...