Search found 1615 matches

by cas
30 Jan 2020, 15:40
Forum: Help
Topic: mantis blocks user
Replies: 2
Views: 2273

Re: mantis blocks user

Has the user possibly been created as blocked? Did you check the user management page?
by cas
23 Jan 2020, 14:06
Forum: Help
Topic: restore fedora mantis 1.2.11 to windows 10 mantis 1.3.20
Replies: 3
Views: 3085

Re: restore fedora mantis 1.2.11 to windows 10 mantis 1.3.20

Chandrakan,
please check the forum, there is lot's of advice available.
For updating, you can check the readme which comes with every version.
by cas
21 Jan 2020, 08:06
Forum: Help
Topic: To change the custom field type
Replies: 5
Views: 4500

Re: To change the custom field type

Perfect, then it becomes an easy change :wink:
by cas
20 Jan 2020, 15:22
Forum: Help
Topic: Upgrade from Mantis 1.2.16
Replies: 5
Views: 3805

Re: Upgrade from Mantis 1.2.16

Suggest you follow the standard recommendations
by cas
20 Jan 2020, 15:20
Forum: Help
Topic: To change the custom field type
Replies: 5
Views: 4500

Re: To change the custom field type

Can be done but if you want to preserve data, you first need to export it and after the change import it again.
by cas
15 Jan 2020, 08:32
Forum: General Discussion
Topic: MantisGraph Issue trending for reporter/handler
Replies: 9
Views: 6968

Re: MantisGraph Issue trending for reporter/handler

Cannot attach the plugin here, file too large :roll:
by cas
15 Jan 2020, 08:28
Forum: Help
Topic: how to restore data backup in mantis 1.2.11 from dump file i.e. mantisbk_2019-12-01.trz
Replies: 8
Views: 13988

Re: how to restore data backup in mantis 1.2.11 from dump file i.e. mantisbk_2019-12-01.trz

can you read the dumpfille using notepad?
If so, then it is ok.
Syntax for import must be:
mysql -u root -p testdb < /MantisNew/db1.dump

So the semi-colon needs to be removed
by cas
14 Jan 2020, 14:50
Forum: Help
Topic: Upgrade from Mantis 1.2.16
Replies: 5
Views: 3805

Re: Upgrade from Mantis 1.2.16

You will have to stop them anyway otherwise you may loose data. A scheduled outage is quite normal in such cases.
by cas
14 Jan 2020, 11:15
Forum: Help
Topic: how to restore data backup in mantis 1.2.11 from dump file i.e. mantisbk_2019-12-01.trz
Replies: 8
Views: 13988

Re: how to restore data backup in mantis 1.2.11 from dump file i.e. mantisbk_2019-12-01.trz

You better contact that user that created the backup. Not that old, seems to be from last December 1st :mrgreen:
by cas
14 Jan 2020, 09:53
Forum: Help
Topic: how to restore data backup in mantis 1.2.11 from dump file i.e. mantisbk_2019-12-01.trz
Replies: 8
Views: 13988

Re: how to restore data backup in mantis 1.2.11 from dump file i.e. mantisbk_2019-12-01.trz

the TRZ extension is most likely generated by a compression program ( treezip?).
So decompress the file and you probably get the sql file.
If not sure, check with whom ever created the backup for you.
by cas
14 Jan 2020, 09:47
Forum: General Discussion
Topic: MantisGraph Issue trending for reporter/handler
Replies: 9
Views: 6968

Re: MantisGraph Issue trending for reporter/handler

There is a function available called "summary_print_by_age". You could use that to add the requested graph to the stats plugin :mrgreen: