Search found 1587 matches

by cas
26 Jul 2019, 09:09
Forum: Help
Topic: Summarising subprojects
Replies: 3
Views: 2234

Re: Summarising subprojects

the project hierarchy is stored in the mantis_project_hierarchy_table. So in case you need all the unassigned issues from all subprojects of project_id = 15, your query would look like: SELECT a.* FROM mantis_bug_table AS a , mantis_project_hierarchy_table AS b WHERE a.project_id=b.child_id AND b.pa...
by cas
25 Jul 2019, 13:18
Forum: General Discussion
Topic: Reminder Plugin for mantis 2.X
Replies: 17
Views: 34454

Re: Reminder Plugin for mantis 2.X

It is now on top of my todo list for mantis. I will let results know soonest.
by cas
25 Jul 2019, 13:15
Forum: General Plugin Discussion
Topic: Can't get EasyEnter to work
Replies: 6
Views: 10766

Re: Can't get EasyEnter to work

Please check support pages of the plugin.
by cas
23 Jul 2019, 10:17
Forum: Help
Topic: Text formatting?
Replies: 1
Views: 1601

Re: Text formatting?

There are some plugins available for that, check the plugin pages.
by cas
22 Jul 2019, 12:59
Forum: Help
Topic: Custom print of single defect
Replies: 1
Views: 1301

Re: Custom print of single defect

look how it is defined in config_defaults_inc.php.
Copy the set to config_inc.php and adjust to your liking :mrgreen:
by cas
22 Jul 2019, 12:42
Forum: Customizations
Topic: ReAuthentication on Data Entry and on Data Updates
Replies: 8
Views: 8416

Re: ReAuthentication on Data Entry and on Data Updates

Why would you need this? mantis does check if the user has access when selecting the option. If not, error message is raised. :mrgreen:
by cas
17 Jul 2019, 08:02
Forum: EmailReporting
Topic: How to limit bug creation from email based on user access
Replies: 14
Views: 15132

Re: How to limit bug creation from email based on user access

We catch all emails in a central place ( helpdesk ).
There they take care of such issues. In case of "No Access", user is informed accordingly and ticket on hold untill confirmed by someone with proper access.
by cas
16 Jul 2019, 13:53
Forum: General Discussion
Topic: Reminder Plugin for mantis 2.X
Replies: 17
Views: 34454

Re: Reminder Plugin for mantis 2.X

I will try to replay your issue and prepare an update if needed.
by cas
16 Jul 2019, 08:20
Forum: Help
Topic: Application Error #500 during file uploads
Replies: 1
Views: 1391

Re: Application Error #500 during file uploads

So Harvey, don't you think it is time to upgrade?
by cas
16 Jul 2019, 08:18
Forum: Help
Topic: Random 403 error messages
Replies: 4
Views: 2452

Re: Random 403 error messages

yes, I managed to get the 403 screen. came up on my side with an authorization message.
You probaly have both $g_preview_max_width and $g_preview_max_height set to 0.
Can you test if you make it smaller such that you simply can close the preview rather than using the back button?
by cas
15 Jul 2019, 12:37
Forum: General Discussion
Topic: Reminder Plugin for mantis 2.X
Replies: 17
Views: 34454

Re: Reminder Plugin for mantis 2.X

Did you verify the setup of the reminder plugin?
can you share those settings?
by cas
15 Jul 2019, 11:45
Forum: Help
Topic: Random 403 error messages
Replies: 4
Views: 2452

Re: Random 403 error messages

tried some clicks but could not reproduce (using Chrome).
by cas
15 Jul 2019, 11:42
Forum: Help
Topic: email when create a new user
Replies: 1
Views: 1443

Re: email when create a new user

is that the only time you do not receive an email?
If not, follow this post:
viewtopic.php?f=3&t=15398
by cas
15 Jul 2019, 11:38
Forum: Help
Topic: Programmer is searched
Replies: 1
Views: 1322

Re: Programmer is searched

what is your setup that is given the issue? Which moments do you encounter the slowness ( 9000 records is pretty small)? Is it actually the database or is there another reason ( for example sending of emails)?
by cas
15 Jul 2019, 11:36
Forum: Help
Topic: SQL queries errors, Mantis 2.14 and PG 9.6
Replies: 1
Views: 1359

Re: SQL queries errors, Mantis 2.14 and PG 9.6

Try updating to 2.21 and if the issue persists, re-open the existing bug.