Search found 1586 matches

by cas
11 Feb 2020, 18:02
Forum: Help
Topic: Different statuses between update and "Change status to"
Replies: 15
Views: 8114

Re: Different statuses between update and "Change status to"

Well, did you created/updated custom_strings_inc.php and custom_constants_inc.php as described on page 82 of the manual?
by cas
11 Feb 2020, 16:11
Forum: Help
Topic: Different statuses between update and "Change status to"
Replies: 15
Views: 8114

Re: Different statuses between update and "Change status to"

Check out the chapter Enumerations in the mantis admin guide, page 81 :mrgreen:
by cas
11 Feb 2020, 15:27
Forum: Help
Topic: Different statuses between update and "Change status to"
Replies: 15
Views: 8114

Re: Different statuses between update and "Change status to"

Are you sure config_mantis.php is actually included?
Did you also follow the instructions for adding/changing the status list?
by cas
11 Feb 2020, 11:14
Forum: Help
Topic: Different statuses between update and "Change status to"
Replies: 15
Views: 8114

Re: Different statuses between update and "Change status to"

You do need to check the workflow settings, that is where the subsequent statusses are being defined.
Default values you can find in config_defaults_inc.php
You can copy your settings into core/config_inc.php
by cas
11 Feb 2020, 08:51
Forum: Help
Topic: Warning 100 after changing php to 7.2.11
Replies: 7
Views: 5386

Re: Warning 100 after changing php to 7.2.11

seems a configuration option is not correct, did you make any changes?
by cas
06 Feb 2020, 09:58
Forum: Help
Topic: How to leave only the status change information in the email and not show the rest of the information to the customer
Replies: 2
Views: 2539

Re: How to leave only the status change information in the email and not show the rest of the information to the custome

using "$ g_enable_email_notification = OFF;" will simply disable email traffic so that does not help you at all. What you want to achieve is not available out of the box and would require adjustment of mantis code itself. In case you opt for that ( in principle not advised), look at core\e...
by cas
05 Feb 2020, 16:10
Forum: Help
Topic: Vote for an issue
Replies: 1
Views: 1892

Re: Vote for an issue

There is a plugin called GaugeSupport that can support this :mrgreen:
by cas
05 Feb 2020, 15:46
Forum: Customizations
Topic: Dynamic Custom Fields - V2.x
Replies: 1
Views: 5077

Re: Dynamic Custom Fields - V2.x

There is a plugin called LinkedCustomFields which allows you to do this :mrgreen:
by cas
04 Feb 2020, 18:34
Forum: Help
Topic: I cannot configure incident status.
Replies: 8
Views: 4574

Re: I cannot configure incident status.

Sorry, cannot help you there :mrgreen:
by cas
04 Feb 2020, 15:59
Forum: Help
Topic: Upgrade from 1.0.5
Replies: 3
Views: 3181

Re: Upgrade from 1.0.5

Did you try a direct upgrade using standard mantis?
by cas
04 Feb 2020, 15:57
Forum: Help
Topic: I cannot configure incident status.
Replies: 8
Views: 4574

Re: I cannot configure incident status.

Here is the admn guide, look under enumerations.
by cas
03 Feb 2020, 17:25
Forum: Help
Topic: I cannot configure incident status.
Replies: 8
Views: 4574

Re: I cannot configure incident status.

This is described in the admin manual which is distributed with the software, see the doc directory.
by cas
03 Feb 2020, 16:21
Forum: Help
Topic: I cannot configure incident status.
Replies: 8
Views: 4574

Re: I cannot configure incident status.

what exactly do you mean? Trouble changing the status ( do you have to correct level to do so)? or you want to configure diffrent statusses?
by cas
03 Feb 2020, 12:22
Forum: General Discussion
Topic: Mantis server migration
Replies: 6
Views: 13162

Re: Mantis server migration

Please search the forum, it is described multiple times already