Search found 722 matches

by SL-Gundam
17 Jun 2014, 21:54
Forum: EmailReporting
Topic: Prevent errors when loading emails
Replies: 14
Views: 13666

Re: Prevent errors when loading emails

While i was busy creating an issue about this in the MantisBT bugtracker i did some more checking. The MantisBT database is supposed to be using the MYISAM database engine and using the utf8 charsets. If both of these are correct then you should not have the problems you mentioned in the first post ...
by SL-Gundam
17 Jun 2014, 17:55
Forum: EmailReporting
Topic: Prevent errors when loading emails
Replies: 14
Views: 13666

Re: Prevent errors when loading emails

Some changes have been pushed to fix the field length issues. https://github.com/mantisbt-plugins/EmailReporting/commit/83698d2a44537116fa01f20cdb924475b24925e7 It fixes subject and description/note issues. I still need to test it in a live environment though. It will try moving big descriptions to ...
by SL-Gundam
17 Jun 2014, 15:51
Forum: EmailReporting
Topic: Prevent errors when loading emails
Replies: 14
Views: 13666

Re: Prevent errors when loading emails

Ah i see . In your situation the email got bloated by an error. Thats nasty. But i do have an idea with which we can fix this.

I will post here after thats done
by SL-Gundam
17 Jun 2014, 15:41
Forum: EmailReporting
Topic: Prevent errors when loading emails
Replies: 14
Views: 13666

Re: Prevent errors when loading emails

Alright i checked MySQL strict mode for point 2. This is not a bug in EmailReporting but rather in MantisBT. Because of that this will be added to the todolist with a low priority

See here for some more info: http://stackoverflow.com/questions/1407 ... -inserting
by SL-Gundam
17 Jun 2014, 15:27
Forum: EmailReporting
Topic: Prevent errors when loading emails
Replies: 14
Views: 13666

Re: Prevent errors when loading emails

The Mantis DB should always be UTF-8 since at least 1.1.0 i believe. Yours would be a MantisBT bug from upgrades in the past. I suggest you fix this in the database. Easiest would probably be to 1. extract all the data from the database (not the schema) 2. drop all MantisBT tables 3. install MantisB...
by SL-Gundam
16 Jun 2014, 16:19
Forum: EmailReporting
Topic: Prevent errors when loading emails
Replies: 14
Views: 13666

Re: Prevent errors when loading emails

I would like to have a debug dump of said email so that i can reproduce this myself as I've been testing and i'm unable to reproduce number 2 at the moment What database type are you using? If MySQL is it running in strict mode or not? What UTF-8 characters are we talking about? There should be full...
by SL-Gundam
15 Jun 2014, 21:47
Forum: EmailReporting
Topic: Prevent errors when loading emails
Replies: 14
Views: 13666

Re: Prevent errors when loading emails

Which version of EmailReporting are you running?
Which version of MantisBT are you running?
by SL-Gundam
20 May 2014, 19:26
Forum: EmailReporting
Topic: Detect Reply
Replies: 10
Views: 17707

Re: Detect Reply

Please post the subject line you use for the initially created issue and the subject line used when you want the email added as a note
by SL-Gundam
30 Apr 2014, 18:42
Forum: EmailReporting
Topic: Cant make work EmailReporting Plugin
Replies: 1
Views: 4806

Re: Cant make work EmailReporting Plugin

If you double click on this file "C:\xampp\htdocs\mantis-dir\plugins\EmailReporting\scripts\bug_report_mail.php" does it actually run something?

What happens when you test the mailbox set up in step 2?
by SL-Gundam
25 Apr 2014, 17:39
Forum: EmailReporting
Topic: updating from older 0.90-dev to latest
Replies: 2
Views: 4664

Re: updating from older 0.90-dev to latest

You can just replace the necessary files. EmailReporting has an internal variable which it uses to make the necessary updates. The version number doesn't matter
by SL-Gundam
25 Apr 2014, 17:35
Forum: EmailReporting
Topic: EmailReporting : problem with IMAP and Gmail
Replies: 2
Views: 6461

Re: EmailReporting : problem with IMAP and Gmail

I checked this Make sure you've filled in the port (it's 993) and set encryption to "None" The reason encryption needs to be disabled is that it seems to not work well with the recent release of the PEAR net_imap plugin. If you disable encryption, net_imap will try to auto detect the encry...
by SL-Gundam
24 Apr 2014, 06:57
Forum: EmailReporting
Topic: Detect Reply
Replies: 10
Views: 17707

Re: Detect Reply

See this post: http://www.mantisbt.org/forums/viewtopi ... 836#p45836

Also make sure that the subject line actually contains a issue id like it is specified in the link mentioned in the line above
by SL-Gundam
23 Apr 2014, 16:37
Forum: EmailReporting
Topic: EmailReporting : problem with the scheduling
Replies: 4
Views: 7688

Re: EmailReporting : problem with the scheduling

Which version of EmailReporting are you running?
by SL-Gundam
03 Apr 2014, 18:43
Forum: EmailReporting
Topic: is it possible to automatically ignore some attachments?
Replies: 10
Views: 12021

Re: is it possible to automatically ignore some attachments?

MantisBT has a configuration variable with which you can block specific attachments based on extension. See link below for the setting "disallowed_files"

http://www.mantisbt.org/docs/master/en- ... loads.html
by SL-Gundam
03 Apr 2014, 18:21
Forum: EmailReporting
Topic: is it possible to automatically ignore some attachments?
Replies: 10
Views: 12021

Re: is it possible to automatically ignore some attachments?

EmailReporting 0.9.0-DEV has a feature to block attachments based on a md5 hash code