Mantis Bug Tracker - Forums

Please provide the necessary output to support your answer.

That way we might see other things that are possibly causing your issues

It's possible PHP.exe loaded another ini file then the one used by your webserver. Please check the phpinfo information from within the command prompt and from within the webserver to find out which php.ini's are loaded It's also possible that different pear library's are used. Which could also be f...

Currently this can only be done if you modify EmailReporting code yourself.

For future versions there is an solution for this but that is still under development and will be for some time

EmailReporting uses the default MantisBT functions for this. Which means that a event is triggered on a submitted issue when it is created. So if you receive notifications when you manually create issues through the MantisBT interface, you should also get notifications with EmailReporting is creatin...

please activate debug mode and post the full logs of bug_report_mail.php through the webserver and bug_report_mail.php through the commandline

IMAP towards Exchange is sometimes troublesome with encryption.

IMAP towards gmail works just fine. Though with the new Net_IMAP package included in EmailReporting 0.9.0-DEV it does need to be clarified a bit more.
- Set encryption to None
- Set port to 993

There is not GA version of 0.9.0.

The last stable version is 0.8.4

It uses the core MantisBT functions for emailing. This includes the mail template.

See core/email_api.php

Don't know exactly which version you are running but it only works completely if this patch is present as well

To be precise line 724 in core/mail_api.php

Change: https://github.com/mantisbt-plugins/Ema ... 39b4b2002b

I'm using "USER".

It might be that you've set Exchange 2010 to be stricter on what kind of authentications are allowed. Plain or USER is the very base authentication available and the least secure one

What kind of "Authentication method" are you using for the mailbox in the EmailReporting settings?

I'm using EmailReporting 0.9.0-DEV just fine against POP3 Exchange 2010.

I did some debugging on this and apparently IMAP for Exhange returns a different result compared to most other IMAP servers. The Net_IMAP PEAR package seems to have issues handling this. I will be investigating this further but for the moment IMAP for exchange will be non functional. If possible ple...

IMAP is something which i'm still checking against a Exchange server. I've had some issues with this before

Please try with encryption set to "None". EmailReporting will check what the IMAP server supports and will use STARTTLS if supported for encryption

Pushed a fix for this to the git repository

Change: https://github.com/mantisbt-plugins/Ema ... f703038e41

Download 0.9.0-DEV here: https://github.com/mantisbt-plugins/EmailReporting

Currently EmailReporting retrieves the default settings at the beginning before a project is selected. So if you have private as an all users, all projects setting then it should work. But on per project basis it will probably not work.

I will patch this soon.